Current jobs related to Senior Knowledge Base Writer - Tel AvivYafo - Melio Payments
-
Senior C++ Developer for Windows Internals
2 weeks ago
Tel Aviv, Tel Aviv, Israel Arad Tech Sourcing Full timeJob Title: Senior C++ Developer for Windows InternalsWe are seeking a highly skilled Senior C++ Developer with expertise in Windows Internals to join our team at Arad Tech Sourcing.Key Responsibilities:Design and develop high-performance C++ applications for Windows environments.Collaborate with cross-functional teams to implement system services under...
-
Director Security Operations Center
1 month ago
Tel Aviv-Yafo, Israel Palo Alto Networks Full timeOur Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re...
-
Corporate Senior FP&A Analyst
1 month ago
Tel Aviv, Israel Teva Pharmaceuticals Full timeWho we are Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic...
-
Legal Data Specialist
1 month ago
Tel Aviv-Yafo, Israel Darrow Full timeYou are looking for a job that will truly engage you. You have an entrepreneurial spirit and can make things happen in a fast-paced startup environment. You want to grow and be challenged, but above all you want to work towards a mission, and for your work to have meaning. We’re Darrow - a fast-growing legal tech startup with an open, action-based culture...
-
Conversion Team Leader
2 weeks ago
Tel Aviv, Tel Aviv, Israel The Talent Hunter Full timeJob Title: Conversion Team LeaderLocation: IsraelSalary Range: NegotiableJob Description:Overview:We are seeking a highly motivated and experienced Conversion Team Leader to lead our UK Desk in Israel. The ideal candidate will drive conversion rates, enhance customer experiences, and contribute to revenue growth. This role is crucial for meeting and...
-
Sr Principal Malware Windows Researcher
1 month ago
Tel Aviv-Yafo, Israel Palo Alto Networks Full timeOur Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re...
-
Senior Product Designer
1 month ago
Tel Aviv-Yafo, Israel Palo Alto Networks Full timeOur Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're...
-
Dealing Specialist
5 days ago
Tel Aviv, Tel Aviv, Israel The Talent Hunter Full time**Key Responsibilities:**We are seeking a highly skilled Dealing Specialist to join our team at The Talent Hunter. The ideal candidate will have a strong background in finance and a proven track record in dealing roles.Responsibilities:Monitor the operation of trading platforms to ensure seamless execution of trades.Stay up-to-date with market news and...
-
Solutions Architect, ISV
3 weeks ago
Tel Aviv, Israel Amazon Full timeDESCRIPTIONDo you like helping customers architect systems, design complex software modules, and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping software teams and companies understand application architectures and integration approaches, and the consultative and leadership...
-
Android Engineer
2 weeks ago
Tel Aviv-Yafo, Israel Via Full timeVia is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As an Android Engineer at Via, you will be part of the driver mobile team, focusing on enhancing the driver experience in all aspects, including...
-
Principal Security Researcher
1 month ago
Tel Aviv-Yafo, Israel Palo Alto Networks Full timeOur Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're...
-
Cloud Research Team Lead
1 month ago
Tel Aviv-Yafo, Israel Palo Alto Networks Full timeOur Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re...
-
Senior Windows Internals Developer
1 week ago
Tel Aviv, Tel Aviv, Israel Arad Tech Sourcing Full timeSeeking a seasoned C++ developer with expertise in Windows internals to join our team at Arad Tech Sourcing.Requirements:10+ years of experience working with C++ in Microsoft Windows environments.Proven track record in object-oriented development.In-depth knowledge of the Microsoft Windows operating system, particularly Windows internals.Experience in...
-
Cloud Technical Expert
2 months ago
Tel Aviv, Israel Leidos Full timeDescription As a Cloud Technical Expert, you will be a pivotal member of our team, responsible for designing, implementing, and maintaining cloud-based solutions. You will leverage your deep technical knowledge of cloud platforms and services to support our organization's cloud infrastructure and projects. This role requires a strong foundation in cloud...
-
Cloud Solutions Architect
2 weeks ago
Tel Aviv, Tel Aviv, Israel Leidos Full timeJob Title: Cloud Technical ExpertJob Summary:We are seeking a highly skilled Cloud Technical Expert to join our team at Leidos. As a pivotal member of our organization, you will be responsible for designing, implementing, and maintaining cloud-based solutions that meet business requirements and align with best practices for reliability, availability, and...
-
Cloud Solutions Architect
1 week ago
Tel Aviv, Tel Aviv, Israel Leidos Full timeJob SummaryWe are seeking a highly skilled Cloud Solutions Architect to join our team at Leidos. As a pivotal member of our team, you will be responsible for designing, implementing, and maintaining cloud-based solutions that meet business requirements and align with best practices for reliability, availability, and performance.Key Responsibilities:Design...
-
DevOps Expert
2 months ago
Tel Aviv, Israel Leidos Full timeDescription As a DevOps Expert with a strong background in cloud technologies, you will play a crucial role in optimizing our software development and deployment processes. You will collaborate with development, operations, and security teams to streamline workflows, automate infrastructure provisioning, and ensure continuous integration and delivery...
-
Tel Aviv, Tel Aviv, Israel Arad Tech Sourcing Full timeJob Title: Full Stack Developer with Expertise in React, C#, and.NetJob Description:We are seeking a talented Full Stack Developer with expertise in React, C#, and.Net to join our team at Arad Tech Sourcing. As a Full Stack Developer, you will be responsible for designing, developing, and maintaining web applications using React, C#,...
-
Medical Sales Representative
2 months ago
Tel Aviv, Israel Abbott Laboratories Full timeThis is a field role in our Nutrition Division.In this role You will contribute to the long-term growth of Pediatric Nutrition Abbott products (Similac and Pediasure) by increasing awareness among Health Care Professionals on the important role of nutrition in improving quality of life. You will achieve increased customer engagement across platforms at all...
-
Cloud Infrastructure Specialist
1 week ago
Tel Aviv, Tel Aviv, Israel Leidos Full timeJob SummaryWe are seeking a highly skilled Cloud Infrastructure Specialist to join our team at Leidos. As a key member of our DevOps team, you will play a crucial role in optimizing our software development and deployment processes.Key ResponsibilitiesDesign, implement, and maintain infrastructure as code (IaC) solutions using tools such as Terraform,...
Senior Knowledge Base Writer
4 months ago
Creating knowledge-based content involves managing content structures, identifying user pain points, and collaborating closely with the product team. You'll need to have an excellent grasp of product flows, be able to read Figma files and product specs and work alongside our Customer Service and Success teams and other marketing writers.
Your responsibilities will include explaining complex product features in a straightforward manner, handling short feature request articles, documenting known issues, and writing longer informational articles that incorporate GIFs, screenshots, and images. You'll ensure our users can easily understand and utilize Melio's features.
If you have a talent for making complex information easy to understand and enjoy working collaboratively, we'd love to have you join our team. Help us enhance the user experience for small businesses by creating an accessible and valuable knowledge base.
Qualifications
- 5 years of experience working as a knowledge base writer, technical writer or any long-form text creator, preferably using ZenDesk Guide.
- Native English speaker with strong writing and editing skills and an emphasis on clarity and simplicity.
- Can write everything the help center requires, including help widget text and long-form articles.
- Experience working with Figma and Jira.
- Proven experience working with any knowledge base (such as Zendesk, Intercom, etc.).
- Samples of 3 long-form content pieces that show your apparent, eye-level storytelling abilities.
- Simplify Processes: you’ll explain and simplify complex product flows using clear, user-friendly language.
- Engage Stakeholders: you will work with multiple stakeholders across product, customer service, and success teams to gather necessary information.
- Collaborate Cross-Functionally: you will participate in a cross-functional team environment, ensuring projects stay on track.
- Organize and Manage Projects: you will use your excellent organizational and project management skills to meet deadlines and maintain high-quality content.
- Detail-Oriented: you will pay attention to details while documenting known issues and writing feature request articles and longer informational pieces.
- Customer Support Insight: you will leverage your understanding of customer support tools and practices to address user pain points effectively.
- Data-Driven Improvement: you will use a data-driven mindset to analyze feedback and improve content, implementing SEO best practices.
- User-Focused: you stay relentlessly user-focused, creating text solutions that guide people to success and enhance the user experience.
Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft. As the fastest-growing B2B payment platform in the US, Melio is working hard to find new and better ways to help small businesses succeed in the ways that work best for them.
With offices in New York, Denver, and Tel Aviv and a vibrant work culture, Melio is expanding every day. We are a diverse group of people who love what we do and do what we love. You will fit right in as a driven and passionate team player. We are an equal-opportunity employer and are always on the lookout for top-notch talent—please reach out if you would like to join us on this exciting journey
About The Hiring Department
The Growth department comprises four teams: Performance, Brand & Marketing, Content, and Communications. As part of the team, you’ll be a stakeholder in various tasks, including market research, competitive analysis, campaign execution, and content creation. We work closely with Product teams, Support teams, Design, and other cross-functional stakeholders to ensure that our products are positioned and marketed effectively. We're the ones who make sure our product reaches new audiences and that users keep coming back. As part of a Growth team within a fintech company, you’ll have a unique opportunity to make a real impact on Melio, its product, and our users and help the company scale.Not what you are looking for? Try these related job searches
Knowledge Base Writer jobs in Tel Aviv
Melio careers in Tel Aviv
Fintech jobs in Tel Aviv