
Virtual Transaction Operations Manager
1 day ago
Utila is an enterprise-grade crypto operations platform that enables organizations of all sizes to securely manage their digital assets.
The company has secured over $9 billion in transaction volume within a few months and is growing rapidly. We are seeking a detail-oriented and proactive individual to join our team as a Billing Operations Specialist.
This role requires close collaboration with sales, customer success, and finance teams to ensure a seamless quote-to-cash cycle and excellent customer experience.
Responsibilities- Manage the end-to-end billing process to ensure accuracy, compliance, and timely invoicing.
- Maintain and update customer billing data, price changes, and contract terms in the billing system and CRM.
- Monitor and resolve billing discrepancies, credit memos, and customer disputes.
- Partner with sales and legal teams to validate order forms and set up billing details correctly.
- Support revenue recognition processes and ensure compliance with financial standards.
- Reconcile billing data with financial records and assist in month-end close.
- Manage collections follow-ups and collaborate with customers to resolve overdue payments.
- Assist in billing automation projects to support company growth and scale.
- 2+ years of experience in billing, accounts receivable, or finance operations in a SaaS, tech, or subscription-based environment.
- Strong attention to detail and organizational skills.
- Familiarity with billing platforms and comfortable working with CRM and ERP systems.
- Strong Excel or Google Sheets skills.
- Excellent written and verbal communication in English.
- Ability to work cross-functionally and meet tight deadlines.
- Experience with ASC 606 or SaaS revenue recognition practices.
- Familiarity with quote-to-cash workflows.
- Exposure to tools like HubSpot, Salesforce, or Looker.
We are a fast-paced, ambitious environment where your contributions make a direct impact. If you're looking to grow your career while helping shape the future of secure virtual transactions, we'd love to hear from you.
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