Senior Partnership Success Manager
1 week ago
Reporting to the General Manager, North America, the successful candidate will be assigned several key partner accounts and jurisdictions, responsible for establishing lasting relationships that translate into increased revenues generated through our iGaming product offerings.
The Senior Partnership Success Manager will be responsible for increasing Aristocrat awager market access, business revenues. Thia individual will be proactive, persistent, and creative in engaging with partners. This role is key in researching market analysis, game performance, and providing updates to the leadership team. This team member will be involved in developing operator marketing plans, providing game roadmaps, business matters, technical projects, new product concepts, marketing, and delivery via proprietary means. You will cultivate new business engagement with our industry-wide network, to the biggest names in online gaming where gaming is legal.
The role will include the full lifecycle of live land based and other live streamed content management. Account management includes managing day-to-day activities of partners and cultivating new opportunities. Sales skills needed include speaking in public, presenting on products, management of legal contracts, and sales closing activities. In this role you will be expected to cultivate the relationship with the partner across the Aristocrat awager live product business.
The candidate that will succeed in this role is a Leader who demonstrates a pragmatic, well organized, data-driven, and excellent communication approach.
What You'll Do
- Market analysis, research and communicate findings to key partners
- Report game performance and share competitive insights
- Convey tech and game roadmaps to partners and operators prioritizing delivery
- Work with operators/ partners to develop a marking plan for content and provide feedback on performance
- Continually optimize Aristocrat awager commercial, promotional, and on-site content proposition for Aristocrat's customers against relevant benchmarks
- Identify and develop business opportunities with Aristocrat's customers by upselling and cross-selling products, features, content, marketing, promotional, and new market opportunities
- To provide ongoing Account Management to assigned customers
- To achieve annual revenue targets and have the ability to forecast accurately
- To have a strong interest in data and be curious, while coordinating tracking, reporting, and analysis of performance metrics
- To lead in-depth Monthly/Quarterly performance reporting, QBR's, and provide insights with recommendations and strategy/focus points to Aristocrat's customers.
- To ensure educated delivery of both marketing and technical documentation
- To handle and prioritize operators' daily issues in conjunction with internal support functions
- To identify and coordinate training requirements
- To support product pipeline prioritization from a commercial value perspective and contribute to decisions concerning the continuous improvement of Aristocrat awager product and services, providing input where necessary from an overarching commercial strategy perspective
- Representing Aristocrat awager to assigned partners and take ownership
- Regular travel to meet customers will be expected
What We're Looking for
- Experience in similar iGaming commercial supplier role/s in the iGaming industry (preference in online casino) or similar technology based high-growth industries, is highly advantageous
- Previous experience in a similar role including large account management is highly desirable
- Understand technology/delivery principles at an elevated level
- Experience in data driven decision making and curious to always dig deeper for better insight
- A tenacious personality with an inner drive to achieve outstanding results
- Strong account and project management skills
- Excellent communication, networking and relationship building skills
- A passion for online and land based gaming
- Strategic and business driven
- Understanding of legal agreements related to igaming
- Experience and ability to run complex negotiations
Confident presentation skills to deliver with gravitas
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