Chief Operations Officer

Hi. We are esh. A banking technology group with a goal to take the world of finance and march it to the 21st century by offering a technology banking solution that incorporates the efficiency of an automated, cloud-based banking operating system platform, enabling to dramatically reduce costs, time constraints and create a better financial environment between the bank and its customers.

In a reality where economic transactions are performed automatically and machine learning keeps developing and challenging traditional models, a new banking platform creates an alternative to outdated core systems used in banks today, and enables for the first time, a complete end to end platform under one modular system. We are creating not only a revolutionary technological change, but also a change in perception for all of us.

We're looking for a strategic, execution-focused COO with strong operational instincts and technical acumen to serve as a trusted partner to our President helping to drive focus. In this role, you will be the engine behind the day-to-day and long-term execution of key priorities, leading internal operations, streamlining communications, helping the organization scale with clarity and intention and ensuring smooth deployment of key initiatives and products.

You'll partner with leaders across R&D, Product, HR, and Business Operations to turn ideas into systems, and strategy into scalable execution. This is a high-impact role that blends strategic thinking with hands-on execution, ideal for someone who thrives in a dynamic environment, sees the big picture but loves the operational details and knows how to turn vision into reality- efficiently and through collaboration.

Key Responsibilities

• Serve as the President's trusted advisor and right hand—managing focus, anticipating needs, and ensuring high-leverage execution across global priorities
• Lead business rhythms: quarterly planning, cross-functional cadences, operational reviews
• Financial literacy — understanding of revenue streams, pricing models, and cost management, alongside collaboration with finance teams.
• Build frameworks for tracking progress
• Oversee strategic deployment of R&D and product initiatives, ensuring readiness across departments
• Work closely with Engineering and Product to align on technical delivery plans and risk mitigation and ensure handoffs between teams are seamless and scalable
• Track progress and execution of deployments, pilots, or infrastructure rollouts
• Own org design discussions in collaborations with HR and help build scalable, cross-functional team structures
• Work closely with VP HR to design and refine processes that reduce friction, increase collaboration, and support growth
• Identify organizational bottlenecks and proactively remove blockers
• Serve as a central communication channel between the President and the broader team
• Manage internal messaging, leadership updates, and knowledge sharing
• Translate high-level decisions into team-level actions and alignment

Required Qualifications

• 7–10+ years of experience in strategy, operations, or executive leadership support—preferably in a high-growth, fast-paced environment.
• Bachelor's degree in Engineering, Business Administration, or related field (Master's or MBA preferred).
• Experience in a product-led organization, preferably in a scaling tech company
• Proven experience managing complex deployments and technical cross-functional initiatives
• Strong understanding of product lifecycle, release planning, and R&D to delivery workflows
• Strong critical thinking and business acumen; able to synthesize complex information into actionable insights.
• Proven experience in vendor management, including negotiation, contracting, and related procurement processes.
• Excellent communicator across verbal, written, and presentation formats. Exceptional communication skills in English - A must.
• Systems-minded and data-driven
• Proficiency in tools such as Asana, Jira, GitHub, Slack, G Suit
• Can embrace change, handle ambiguity and help others cope with change.
• Operates with integrity, discretion, and trust in handling confidential matters.
• Highly organized, detail-oriented, and solutions-driven.
• Excellent interpersonal skills.

esh is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital state, disability or gender identity.