Customer Success Manager

2 weeks ago

Herzliya, Tel Aviv, Israel CommBox Full time ₪90,000 - ₪120,000 per year

CommBox is a leading Unified Digital & AI Communication platform transforming customer engagement for over 350 clients worldwide. Our mission is to redefine customer communication, making it effortless, intuitive, and incredibly effective.

We provide brands with state-of-the-art tools to automate customer interactions seamlessly across digital channels and messaging apps like SMS, WhatsApp, Messenger, and Google. Our advanced AI technology manages millions of customer transactions daily, streamlining the journey and enhancing efficiency.

We are seeking a talented Customer Success Manager to join our leading team at The selected candidate will be responsible for supporting and guiding our customers through the implementation and management of our service systems, with a focus on managing digital centers and continuously improving the customer experience.

Responsibilities

  • :Work directly with company clients to deeply understand their needs and guide them in optimal use of the Commbox system
  • .Assist clients in building key service processes in the digital world and integrating the system into existing centers
  • .Manage implementation processes, provide technical and strategic support, and resolve issues in real-time
  • .Develop and maintain positive, long-term relationships with clients to ensure their satisfaction
  • .Collaborate with development, marketing, and sales teams to enhance and tailor the product to meet customer needs
  • .Analyze data and generate performance reports to improve processes and systems

.

Requirement

  • s:3+ years of experience as a CSM in a B2B SaaS compan
  • y.5+ years of experience in managing service centers and implementing service systems - Advantag
  • e.Significant advantage for experience in managing digital service center
  • s.Ability to work independently and lead projects efficientl
  • y.Excellent written and verbal communication skill
  • s.Technical knowledge and the ability to quickly learn new software system
  • s.Problem-solving skills and strategic thinkin
  • g.Proficiency in both Hebrew & Engli

sh

  • Customer Success Manager

    2 weeks ago

    Herzliya, Tel Aviv, Israel Payouts Full time ₪90,000 - ₪120,000 per year

    is redefining how enterprises and SMBs manage vendors and payouts. We're building the financial infrastructure of the future — API-first, AI-native, and globally connected.We're not looking for "just another support manager." We are looking for someone who owns customer success from end-to-end, encompassing onboarding, integrations, support, and long-term...

  • Technical Customer Success Manager

    1 week ago

    Herzliya, Tel Aviv, Israel CYE Full time ₪90,000 - ₪120,000 per year

    At CYE, we are redefining how organizations manage cyber risk. Our flagship platform, Hyver, empowers security teams to quantify cyber exposure in financial terms, visualize attack paths to critical assets, and prioritize mitigation efforts with precision. We are seeking a Technical Customer Success Manager (TCSM) with a proven track record in cybersecurity...

  • Technical Customer Success Manager

    1 week ago

    Herzliya, Tel Aviv, Israel CYE Full time ₪90,000 - ₪120,000 per year

    At CYE, we are redefining how organizations manage cyber risk. Our flagship platform, Hyver, empowers security teams to quantify cyber exposure in financial terms, visualize attack paths to critical assets, and prioritize mitigation efforts with precision. We are seeking a Technical Customer Success Manager (TCSM) with a proven track record in...

  • Customer Success Manager

    2 weeks ago

    Herzliya, Tel Aviv, Israel Nayax Full time ₪104,000 - ₪130,878 per year

    נאייקס, חברת פינטק גלובלית (נסחרת בנאסד"ק ובבורסה בת"א: NYAX) ומהווה ספקית מובילה של פתרונות תשלום ללא מגע, מעורבות צרכנית וניהול עסקי עבור תחום הקמעונאות.לנאייקס ישראל דרוש\ה Customer Success Manager לניהול...

  • Customer Success Account Manager

    5 days ago

    Herzliya, Tel Aviv, Israel Microsoft Full time ₪90,000 - ₪120,000 per year

    With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes...

  • Junior Technical Customer Success Manager

    2 weeks ago

    Herzliya, Tel Aviv, Israel Talent Integration Full time ₪40,000 - ₪60,000 per year

    Wanted: Junior Technical Customer Success Manager for a profitable AdTech company in Herzliya. This is a very rewarding full-time position for recent graduates to kick start their career. The chosen candidate will be part of a success-driven team, that thrives in a vibrant and young atmosphere.Job Responsibilities:● Serve as the primary point of...

  • Enterprise Customer Success Manager- Russian Speaker

    2 weeks ago

    Herzliya, Tel Aviv, Israel AppsFlyer Full time ₪90,000 - ₪120,000 per year

    Please apply your CV in English.At AppsFlyer, we believe every challenge is an invitation to innovate. We're looking for an Enterprise Customer Success Manager (Russian Speaker) to help us shape the future of measurement. In this role, you'll work with talented professionals across the globe, within a culture that values curiosity, collaboration, and...

  • Cyber Security Customer Success Manager

    7 days ago

    Herzliya, Tel Aviv, Israel BrandShield Full time ₪60,000 - ₪120,000 per year

    As a Cyber Security Customer Success Manager, you will:Recognize and research online attacks, analyzing attack patterns to fortify defense strategies.Monitor alerts and detections, ensuring proactive measures against emerging threats.Work closely with prominent global security teams representing major organizations worldwide.Generate insightful statistics...

  • Cyber Security Customer Success Manager

    5 days ago

    Herzliya, Tel Aviv, Israel BrandShield Full time ₪60,000 - ₪120,000 per year

    As a Cyber Security Customer Success Manager, you will: Recognize and research online attacks, analyzing attack patterns to fortify defense strategies. Monitor alerts and detections, ensuring proactive measures against emerging threats.Work closely with prominent global security teams representing major organizations worldwide. Generate insightful statistics...

  • Customer Service And Customer Success Coordinator

    7 days ago

    Herzliya, Tel Aviv, Israel Cliganic Full time ₪40,000 - ₪80,000 per year

    We're hiring Join the Cliganic teamCliganic is growing, and we're looking for aCustomer Service & Customer Success Coordinatorto join our teamon-site at our Herzliya offices (non-hybrid position).In this role, you'll be at the heart of our communication with customers — ensuring every question, issue, and review is handled with care, empathy, and...