Technical Specialist

5 days ago

Nahariyya North District, Israel Elvora Full time ₪40,000 - ₪60,000 per year

Role Description

This is a full-time, on-site role based in Nahariyya for a Technical Specialist. The responsibilities include providing hands-on technical support, resolving complex technical issues, troubleshooting systems, and assisting customers with inquiries. The role also involves offering product guidance, conducting system checks, and collaborating with cross-functional teams to enhance overall customer satisfaction and technical performance.

Qualifications

  • Strong analytical skills to effectively assess and resolve technical challenges.
  • Proficiency in troubleshooting and providing technical support to address system and user issues.
  • Exceptional communication skills with the ability to effectively convey technical information to a non-technical audience.
  • Customer service experience combined with a proactive approach to understanding and resolving client needs.
  • Ability to work collaboratively in a team environment and support knowledge sharing.
  • Familiarity with software platforms and tools is an advantage.
  • Bachelor's degree in IT, Computer Science, or a related technical field is preferred.

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