Operational Specialist

1 week ago

Haifa, Haifa, Israel HAAT Delivery Full time ₪120,000 - ₪240,000 per year

Join a Startup That's Actually Scaling


Why HAAT
?

HAAT is one of the fastest-growing startups in the region, expanding from small towns to major cities. We're reinventing how essential goods move by combining operational excellence with smart technology. You'll join a fast-moving, collaborative team where growth and impact go hand in hand.


The Role:

As a
n Operations Speciali
st, you'll support multiple operations teams to improve performance, efficiency, and delivery quality. You'll translate data into action, standardize processes, and collaborate closely with Real-Time Operations (RTO), Partners, and Couriers to enhance on-time delivery, user experience, and unit economics.

This role blends analytics, field execution, and cross-functional coordination to turn insights into measurable KPI wins and scalable solutions.

What You'll Be Doing:

  • Support the Operations team with ideas to scale processes and procedures.
  • Provide analytical support to Operations and partner teams to boost efficiency.
  • Develop analytical frameworks to help the department make better data-driven decisions.
  • Plan, execute, and monitor initiatives to improve KPIs with practical, results-oriented solutions.
  • Continuously explore and analyze core metrics to enhance end-to-end operations.
  • Build simple, effective tools and dashboards to increase visibility of performance and progress across the team.

What You Bring to the Table:

  • Degree in Engineering, Mathematics, Economics, Computer Science, or equivalent practical experience.
  • Strong SQL skills (must-have) and advanced Excel/Google Sheets.
  • Experience with Python or similar tools for analysis or automation.
  • Familiarity with data visualization platforms such as Looker, Tableau, Qlik, or Google Data Studio.
  • Structured problem-solver with a passion for analytics and clear storytelling.
  • Bias to action and comfort juggling multiple priorities in a fast-paced, operations-heavy environment.
  • Excellent communication skills with the ability to translate complex data into simple, actionable insights.
  • Fluent Hebrew and/or Arabic are strong advantages for on-the-ground operations in Haifa. English is a plus
    .

What's in It for You:

  • Play a central role in optimizing HAAT's operations and performance
  • Gain hands-on experience in scaling processes in a fast-growing startup.
  • Work closely with multiple departments and make an immediate business impact.
  • Join a mission-driven company shaping the future of delivery across Israel.
  • Be part of a diverse, energetic team where your ideas and data drive real change.

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