Field Operations Representative

2 days ago

Tel Aviv, Tel Aviv, Israel Remitly Full time ₪40,000 - ₪80,000 per year

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.

We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

The team in Israel pushes forward and aims for the stars, an energy that has defined us since our early startup days. We hire people who are passionate about building meaningful products and making a real impact on people's lives. We invest in promoting our employees' careers by providing opportunities, challenges, and a great flexible work environment.

About The Role:

As a Field Operation Representative at Remitly, you will Manage and accompany the field operation process.

This position is a field position that requires daily travels.

Responsibilities:

  • Achieving monthly targets - convert cardholders to money remittances.

  • Field meetings with potential customers.

  • Working in collaboration with the Back Office team.

  • Multitask between different communication channels.

  • Provide answers by identifying problems, researching, and guiding the customer through the correct steps.

Requirements:

  • Excellent written and verbal communication skills in Thai and English – Mandatory.

  • Driver's license - a must.

  • Flexibility in working hours is required.

  • Ability to work independently and under pressure.

  • Excellent communication skills.

  • Proficient in all MS Office products.

  • Enjoy working as part of a team.

  • Hebrew – an advantage.

#LI-hybrid

The position includes a car and other benefits

Our Connected Work Culture: Driving Innovation, Together

At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. Our work setup offers 3 days in the office and 2 days remote - for most roles. Managers also have the flexibility to set higher expectations based on their team's specific needs. Of course, if you miss us, you can come to the office every day.

Our connected work culture is vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

#Remitly-Israel

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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