Customer Success Manager

3 hours ago

Hod HaSharon Center District, Israel AU10TIX Full time ₪40,000 - ₪80,000 per year

Founded in 2002, AU10TIX is the global leader in AI driven identity verification and management, protecting the world's largest brands against advanced fraud. The company's future-proof product portfolio helps businesses provide frictionless customer onboarding and verification in 4-8 seconds while staying ahead of emerging threats and evolving regulatory requirements.

We are looking for a
Customer Success Manager
to join our great team and support our global customers.

Responsibilities:

  • As a CSM you will be part of a global team whose mission is to enable our customers prevent fraud more effectively and win customers more efficiently.
  • Be a trusted advisor to our customers by establish an excellent rapport.
  • Understand the business needs, technical requirements, processes to deliver value.
  • Collaborate with sales, solution engineer, product and R&D.
  • Monitor usage and product adoption, proactively contact clients upon low usage and deliver coaching/training to improve their utilization and adoption of new services.
  • Leverage internal subject matter experts to help customers optimize their investment, ensure program objectives are being met, and measure the value of the solution to their organizations.
  • Build and execute an account specific relationship framework inclusive of regularly schedule status calls, quarterly business reviews, account documentation, reference management, and account planning sessions.
  • Address customer problems directly, when possible, and educate them on how to do so themselves going forward.

Requirements:

  • 4-5 years of experience as Customer Success Manager in B2B companies. Experience in SAAS/product companies is an advantage.
  • Project management experience with excellent organizational skills.
  • Ability to proactively and continually collaborate with clients and colleagues to ensure needed business outcomes.
  • Ability to lead and motivate, develop clear and creative solutions to complex problems and manage multiple initiatives simultaneously.
  • Ability to work independently as well as to operate alongside global teams.
  • Strong analytical and problems solving skills.
  • Strong technical orientation.
  • English - must
  • Willingness to travel.

  • Customer Success Manager

    2 weeks ago

    Hod HaSharon, Center District, Israel Altius Global Full time ₪90,000 - ₪120,000 per year

    ~ We're Hiring: Customer Success Manager (Early Hire)Are you passionate about fintech and building strong client relationships? Join Altius, an AI-powered SaaS startup reshaping wealth management, and make an impact from day one.~ About the RoleWe're looking for our first Customer Success hire — someone ambitious, adaptable, and excited to grow with us....

  • Customer Success Manager

    2 weeks ago

    Petah Tikva, Center District, Israel Global-e Full time ₪90,000 - ₪120,000 per year

    We are looking for a driven, ambitious, and results-oriented Customer Success Manager to join our fast-growing team at Global-e.In this role, you will serve as a trusted advisor to our customers - using data, strategic insights, and market trends to optimize performance, drive growth, enhance the end-consumer shopping experience, and maximize...

  • Customer Success Manager

    2 weeks ago

    Ness Ziona, Center District, Israel Torox Full time ₪60,000 - ₪80,000 per year

    Torox is expanding and recruiting a new Customer Success Manager.Looking for a dynamic opportunity in the world of monetization and user acquisition?Torox is the place to beAs a leading platform, we offer various services and products to help advertisers reach their target audiences and enable publishers to monetize their websites and apps effectively.At...

  • Customer Success Manager, Digital

    4 hours ago

    Rehovot, Center District, Israel Dot Compliance Full time ₪60,000 - ₪120,000 per year

    Dot Compliance is a cloud-based, innovative software company, and our product allows life science customers to manage their quality and compliance processes electronically. We are dedicated to revolutionizing how we interact with our customers, believing strongly in the power of technology to enhance customer experiences and drive business growth. As we...

  • Customer & Account Specialist - Respiratory

    3 hours ago

    Hod HaSharon, Center District, Israel MSD Full time ₪60,000 - ₪120,000 per year

    Job DescriptionOur Marketing team are passionate about bringing our medicines and vaccines to our customers around the world.Through digital listening and patient analytics, we are able to understand our customers' needs and strive to provide solutions to meet them.Our Sales team support our customers by providing clinical information about products,...

  • Customer & Account Specialist - Respiratory

    3 hours ago

    Hod HaSharon, Central District, Israel MSD Full time ₪60,000 - ₪120,000 per year

    Job DescriptionOur Marketing team are passionate about bringing our medicines and vaccines to our customers around the world.Through digital listening and patient analytics, we are able to understand our customers' needs and strive to provide solutions to meet them.Our Sales team support our customers by providing clinical information about products,...

  • Technical Customer Success Manager

    2 weeks ago

    Netanya, Center District, Israel Jungo Connectivity Ltd Full time ₪60,000 - ₪120,000 per year

    About WinDriver:WinDriver is a leading driver development toolkit for PCI/PCIe/USB devices, enabling engineers to develop and test drivers quickly without deep kernel knowledge. Our customers are global hardware companies, FPGA developers, and embedded engineers who rely on WinDriver for efficient development, testing, and integration.About the Role:We are...

  • Manager of Customer Success

    3 hours ago

    Rehovot, Center District, Israel Digital Hunters Full time ₪60,000 - ₪120,000 per year

    We're Hiring: Client Success Manager (Global Programmatic Marketing)Are you ready to take ownership of global client relationships in a fast-growing AdTech company that's redefining programmatic marketing? What You'll DoManage and grow relationships with international clients in mobile & programmatic advertising.Collaborate with internal marketing & data...

  • Junior Customer Success Manager

    3 hours ago

    Ness Ziona, Center District, Israel Torox Full time ₪40,000 - ₪80,000 per year

    Torox is expanding and recruiting a new Junior Customer Success Manager.Looking for a dynamic opportunity in the world of monetization and user acquisition?Torox is the place to beAs a leading platform, we offer various services and products to help advertisers reach their target audiences and enable publishers to monetize their websites and apps...

  • Sales & Customer Success Manager

    2 weeks ago

    Petah Tikva, Center District, Israel -48ec-4706-be52-6da90c12a826 Full time ₪60,000 - ₪120,000 per year

    Company DescriptionWe are a fast-growing technology services company specializing in Cloud, Data, and AI solutions, as well as R&D extension and outstaffing for startups and fast-scaling tech companies. We help our clients modernize their infrastructure and applications, accelerate innovation, and translate technology into real business impact.We work mainly...