Content Operations Program Lead

1 week ago

Petah Tikva Center District, Israel Global-e Full time ₪60,000 - ₪120,000 per year

The
Content Operations Program Lead
will run cross-functional efforts to organize, optimize, and maintain Global-e's internal and external content frameworks.

This person will play a key role in ensuring that content systems (such as Jira, Confluence, and other workflow tools) are well-structured, up to date, and enable smooth collaboration across teams.

The ideal candidate is
super communicative, highly organized, and proactive
, with the ability to connect dots across departments, push for alignment, and keep programs moving forward

Key Responsibilities:

  • Update, manage, and monitor content and status of programs across teams (Legal, Product, Compliance, Marketing, Operations).
  • Serve as a
    Jira champion
    — ensure tickets, projects, and boards are organized, up to date, and consistent across teams and projects[NA3] .
  • Create and maintain templates, dashboards, and workflows to improve visibility and reduce noise.
  • Work closely with multiple focal points (Legal, Product, Compliance, Marketing) to align priorities and ensure related content is up to date alignment[NA4]
  • Facilitate regular syncs, resolve blockers, and drive accountability across teams.
  • Assist with managing content throughout its lifecycle, including creation, review, approval, and publishing
  • Ensure governance and version control, especially for legal and compliance materials.
  • Promote visibility and collaboration across global teams.

Requirements:

  • Bachelor's degree
  • 1–3 years in program or project management within a
    large or global organization
    .
  • Proven experience managing cross-team initiatives and coordinating multiple stakeholders.
  • Strong communication and interpersonal skills — able to influence, collaborate, and drive alignment across teams.
  • Highly organized, detail-oriented, and proactive.
  • Experience working with
    Jira, Confluence, CMS systems or similar tools
    — including board management, dashboards, and workflows.
  • Comfortable managing multiple projects in parallel in a fast-paced environment.
  • Knowledge of content management systems, operations workflows, or compliance documentation is a plus.

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