Content Operations Admin
6 days ago
The
Content Operations admin
will run cross-functional efforts to organize, optimize, and maintain Global-e's internal and external content frameworks.
This person will play a key role in ensuring that content systems (such as Jira, Confluence, and other workflow tools) are well-structured, up to date, and enable smooth collaboration across teams.
The ideal candidate is
super communicative, highly organized, and proactive
, with the ability to connect dots across departments, push for alignment, and keep programs moving forward
Key Responsibilities:
- Update, manage, and monitor content and status of programs across teams (Legal, Product, Compliance, Marketing, Operations).
- Updating in
Jira
— ensure tickets, projects, and boards are organized, up to date, and consistent across teams and projects[NA3] . - Create and maintain templates, dashboards, and workflows to improve visibility and reduce noise.
- Work closely with multiple focal points (Legal, Product, Compliance, Marketing) to align priorities and ensure related content is up to date alignment[NA4]
- Facilitate regular syncs, resolve blockers, and drive accountability across teams.
- Assist with managing content throughout its lifecycle, including creation, review, approval, and publishing
- Ensure governance and version control, especially for legal and compliance materials.
- Promote visibility and collaboration across global teams.
Requirements:
- Bachelor's degree
- 1–3 years in program or project management within a
large or global organization
. - Experience working with Jira, Confluence, CMS systems or similar tools — including board management, dashboards, and workflows.
- Proven experience managing cross-team initiatives and coordinating multiple stakeholders.
- Strong communication and interpersonal skills — able to influence, collaborate, and drive alignment across teams.
- Highly organized, detail-oriented, and proactive.
- Comfortable managing multiple projects in parallel in a fast-paced environment.
- Knowledge of content management systems, operations workflows, or compliance documentation is a plus.
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