Head of Customer Success Management
6 days ago
We are making the future of Mobility come to life starting today.
At Autofleet, we support the world's largest vehicle fleet operators and transportation providers in optimizing existing operations and seamlessly launching new, dynamic business models - driving efficient operations and maximizing utilization.
We're looking for a Head of Customer Success Management to own the end-to-end customer journey and ensure our clients achieve maximum value from our platform. This role will lead the team responsible for onboarding, adoption, retention, and growth across our customer base. The person in this role will act as both a strategic advisor to clients and the voice of the customer internally—partnering with Product, Sales, and Data Analytics to drive alignment and translate client needs into impactful initiatives.
What you'll do:
- Lead and mentor a team that manages client relationships and ensures successful outcomes.
- Develop playbooks and processes to drive engagement, adoption, and long-term partnerships.
- Acting as an senior sponsor for key accounts, building trust and influence at senior levels.
- Owning metrics for customer retention, expansion, and satisfaction.
- Guide teams in executing client-facing projects end-to-end: gathering requirements, aligning with Product/Engineering, and delivering measurable results.
Requirements
- 4+ years managerial experience with proven team leadership and development.
- Strong background in Customer Success, Account Management, or Strategic Consulting.
- Experience with SaaS solutions and enterprise global accounts.
- Analytical and data-driven with excellent communication and storytelling skills.
- Advantage: Experience working with multinational corporations, an additional advantage for experience with automotive/ transportation/ mobility companies
-
Head of Customer Success Management
6 days ago
Tel Aviv, Tel Aviv, Israel Autofleet Full time ₪120,000 - ₪150,000 per yearWe are making the future of Mobility come to life starting today.At Autofleet, we support the world's largest vehicle fleet operators and transportation providers in optimizing existing operations and seamlessly launching new, dynamic business models - driving efficient operations and maximizing utilization.We're looking for a Head of Customer Success...
-
Head of Customer Success Management
6 days ago
Tel Aviv, Tel Aviv, Israel Autofleet Full time ₪90,000 - ₪120,000 per yearWe are making the future of Mobility come to life starting today.At Autofleet, we support the world's largest vehicle fleet operators and transportation providers in optimizing existing operations and seamlessly launching new, dynamic business models - driving efficient operations and maximizing utilization.We're looking for a Head of Customer Success...
-
Head of Customer Success Management
4 days ago
Tel Aviv, Tel Aviv, Israel Autofleet Full time ₪100,000 - ₪120,000 per yearWe are making the future of Mobility come to life starting today.At Autofleet, we support the world's largest vehicle fleet operators and transportation providers in optimizing existing operations and seamlessly launching new, dynamic business models - driving efficient operations and maximizing utilization.We're looking for a Head of Customer Success...
-
Enterprise Customer Success Manager
2 weeks ago
Tel Aviv, Tel Aviv, Israel Wenrix Full time ₪100,000 - ₪120,000 per yearAbout WenrixWenrix is the next generation of airfare optimization.We are a young and fast-growing startup in the fields of fintech for travel companies.Our AI-driven smart prediction technology helps our customers generate new revenue streams from their air volume. By using our products, we can ensure that tickets are issued at the best possible time and at...
-
Customer Success Manager
2 weeks ago
Tel Aviv, Tel Aviv, Israel MongoDB Full time ₪120,000 - ₪180,000 per yearMongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB...
-
Customer Success Manager
11 hours ago
Tel Aviv, Tel Aviv, Israel MongoDB Full time ₪90,000 - ₪120,000 per yearIndividuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main ...
-
Customer Success Manager
11 hours ago
Tel Aviv, Tel Aviv, Israel InspHire Full time ₪60,000 - ₪120,000 per yearAn Israeli company that enables to easily build, run, and scale dream workflows on one platform is looking for a Customer Success Manager. You'll join the Customer Success team based in Tel Aviv, Israel.The Customer Success Team is the trusted advisor for building relationships, driving product adoption, and empowering teams to fulfill their goals. By being...
-
Customer Success Manager
1 week ago
Tel Aviv, Tel Aviv, Israel MineOS Full time ₪60,000 - ₪80,000 per yearCompany DescriptionMineOS is an innovative platform blending AI with Privacy, Risk Management, and Compliance solutions. Ranked as the #1 Privacy Platform on G2 and acknowledged by Gartner and Forrester, MineOS helps organizations discover data, manage risks, and automate compliance efforts at scale. By leveraging AI Agents, the platform enables proactive...
-
Customer Success Manager
11 hours ago
Tel Aviv, Tel Aviv, Israel Atera Full time ₪60,000 - ₪120,000 per yearWe are looking for a Customer Success Manager to join our TLV teamOur Customer Success Managers are the face of Atera to our clients. Your goal is to learn as much as possible about our customers' needs and their business workflow. As a Customer Success Manager (CSM) for our SMB team, you will be expected to deliver value and ROI to Atera's largest clients....
-
Customer Success Manager
11 hours ago
Tel Aviv, Tel Aviv, Israel Neolithics Full time ₪90,000 - ₪120,000 per yearWe at Neolithics are developing disruptive technologies that revolutionize the entire food industry: from production to distribution. Our state-of-the-art inspection models examine tonnes of fresh produce more accurately and faster than anything else in the industry. Neolithics is reducing the cost of food. In addition, by reducing the food waste, we are...