Account Manager

2 weeks ago

Migdal HaEmek North District, Israel Tower Semiconductor Full time $104,000 - $130,878 per year

Tower Semiconductor is the leading foundry of high-value analog semiconductor solutions We provide technology, development, and process platforms for more than 300 customers worldwide in growing markets such as consumer, industrial, automotive, mobile, infrastructure, medical and aerospace and defense, among others.

Job description:

Tower's representative to the customer, and our customer's advocate in the company, from NPI to EOL, including mask making, proto's, production, delivery, PCN, RMA, and FA.

  • Act, along with COM, as THE FAB interface for all customer matters.
  • Manage prototype activities: T/O, NPF, proto run, PSM, PSR, SWR's, etc.
  • Ensure that product yield expectations and targets are set; facilitate activities for yield and quality enhancement.
  • Facilitate technical support during production: Corner, MRB, Test, Yield analysis, reliability issues.
  • Represent the customer and their interests for internal decision making processes, including MRB, CCB, and PCN.
  • Primary focal point for customer help tickets.
  • Owner of customer feedback processes, including QBR's, scorecards, site visits; proactively drive action items leading to customer delight.
  • Professionally represent Tower and our goals in all customer matters.

This job is for you if:

  • Hard worker and fast executor
  • Love to provide service to customers
  • Can get things done without authority
  • Demand high standards from yourself and others

Job requirements:

  • BSc\MSc in engineering – Must
  • Degree in electrical\material\chemical engineering – Advantage
  • 5 years of engineering experience in Semiconductor – Big advantage
  • Experience in working with global customers – Advantage
  • Fluent English – writing and speaking
  • Excellent communication skills
  • Excellent negotiation skills, both internal and external
  • Strong program management skills
  • Willing to work in non-conventional hours

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