Account Manager
8 hours ago
WSC Sports, the pioneer in AI-powered sports content technology, empowers their clients world-wide to connect with their fans through AI-tailored sports content experiences. WSC Sports' platform automates the creation, management and distribution of content, enabling sports rights holders to expand reach, grow fan bases, and unlock revenue opportunities across digital platforms.
Why WSC Sports:
You'll work in an awesome environment alongside some of the most innovative people in the industry, using cutting-edge technologies and tools (video editing, Gen AI, data, etc.). At WSC Sports, you have the opportunity to directly influence the products and tools used by our clients, including sports giants such as the NBA, Bundesliga, LaLiga, ESPN - and that's just the beginning of what WSC Sports has to offer Join us and be a part of the best team in tech as we Fuel the Fandom worldwide.
What you'll do:
- Serve as the primary point of contact for WSC Sports' Americas based clients.
- Maintain an ongoing relationship for all client-related aspects, from product implementation onwards.
- Utilize account management skills to lead a team of internal product, operations, support, technical account, and delivery stakeholders to support our clients' business outcomes.
- Deliver business reviews to reflect the value the client derives from our service.
- Extract value matter data from BI tools, and generate reports.
- Serve as a trusted client consultant; develop and share best practices for leveraging our platform to drive tangible business outcomes.
- Partner with business development counterparts to develop strategic customer plans, with focus on mitigating risk and securing renewals.
- Identify upsell opportunities with existing clients to contribute to company growth targets.
What you'll need:
- Business Spanish fluency - MUST
- 4+ years of Customer Success/Account Management/equivalent role background.
- Experience working in a tech B2B company with a SaaS product. Sports, media or entertainment industry background is preferred.
- Ability to understand complex technology, explain it simply, and apply it to customer objectives.
- Prior experience in onboarding/project management/training.
- Experience farming commercial opportunities with clients.
Bonus Points:
- Experience in content creation / audience growth, video / streaming
Compensation, Benefits And Perks:
WSC Sports US-based roles range in salary from $120,000 - $135,000.
Starting pay for the successful applicant depends on a variety of job-related factors, including, but not limited to, the candidate's qualifications, skills, experience and education. On top of the base salary, the benefits available for this position are:
- Equity - We're all in this together so we want to share the rewards
- 100% health insurance coverage on selected plans for medical, dental and vision
- 401K matching automatically
- Weekly catered lunches
- Annual subscription to a streaming service of your choice
- Plenty of fun team activities and sports events
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