Account Manager

9 hours ago

New York City Israel ScaleOps Full time ₪80,000 - ₪120,000 per year

ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and software industry titans, ScaleOps' platform removes the organizational friction between application owners and DevOps teams by fully automating the resource management process to meet real-time demand. 

The ScaleOps platform dynamically manages the application's resource allocation, eliminating the need for manual intervention. The result is improved application performance, 60%- 80% cloud cost savings, and a fully automated allocation process. 

With well over $80 million in backing, ScaleOps has seen tremendous business growth, attracting global industry leaders to its customer base. ScaleOps automatically manages the production environments of over 50 enterprises, including Wiz, CATO Networks, Outreach, SentinelOne, Maxar, Playtika, Orca Security, EQ Bank, Outbrain, PayU, and Noname.

We are rapidly expanding and seeking an experienced, technologically savvy Account Manager who loves promoting cloud infrastructure or DevOps products. As a member of our growing Sales team, you'll work alongside the founding team and engineers to dramatically influence the future of our users' infrastructure and help us develop new sales channels by reaching diverse audiences throughout organizations.

What You Will Be Doing:

  • Client Relationship Management. Build and maintain strong, long-lasting relationships with ScaleOps post-sale customers
  • Act as the primary point of contact for existing customers, addressing their needs and concerns.
  • Account Management: Manage a dedicated BoB, ensuring ScaleOps customers' satisfaction.
  • Monitor and report on account performance (on the business and technical fronts) and echo back the customers' feedback.
  • Revenue Growth: Identify opportunities for upselling and cross-selling within ScaleOps' existing customers.
  • Ability to perform an engaging demo for additional stakeholders, while Collaborating with the sales teams.
  • Achieve expansion and Renewal targets and contribute to the overall revenue growth of the company.
  • Problem Resolution: Identify and resolve issues and challenges, while attempting to address such issues in a proactive manner.
  • Escalate complex problems to appropriate internal teams and ensure timely resolution.
  • Reporting and Documentation: Maintain accurate and up-to-date updates of client interactions, account status, and expansion activities.
  • Document client requirements, feedback, and any changes in scope.

What You Bring Along:

  • Proven experience as an Account Manager and customer Success Manager in a similar company (tech-oriented, B2B) - minimum 3 years.
  • Strong interpersonal and communication skills.
  • Organizational and multitasking abilities.
  • Ability to work independently, proactively and as part of a team.
  • Proficiency in CRM platforms (Salesforce, Grafana, Jira, Confluence).
  • Strong problem-solving skills and a proactive approach.

Preferred Qualifications:

  • Experience in Cloud technologies.
  • Familiarity with K8s, containers, AWS/GCP/Azure.

  • Technical Account Manager

    8 hours ago

    New York City, Israel ScaleOps Full time ₪120,000 - ₪180,000 per year

    ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and software industry titans, ScaleOps' platform removes the organizational friction between application owners and DevOps teams by fully automating the resource management...

  • Account Manager

    9 hours ago

    New York, , Israel Atera Full time $200,000 - $250,000 per year

    About AteraAtera is inventing a new way of managing IT end-to-end for IT professionals and IT teams around the world.Atera's all in one AI powered IT platform is revolutionizing the IT industry. By creating an AI-powered IT platform, Atera's all-in-one Remote Monitoring and Management (RMM) Helpdesk, Ticketing, and Reporting solution helps over 12,0000...

  • Account Executive

    8 hours ago

    New York City, Israel ScaleOps Full time $120,000 - $180,000 per year

    ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and software industry titans, ScaleOps' platform removes the organizational friction between application owners and DevOps teams by fully automating the resource management...

  • Account Manager

    8 hours ago

    New York, , Israel WSC Sports Full time $120,000 - $135,000 per year

    WSC Sports, the pioneer in AI-powered sports content technology, empowers their clients world-wide to connect with their fans through AI-tailored sports content experiences. WSC Sports' platform automates the creation, management and distribution of content, enabling sports rights holders to expand reach, grow fan bases, and unlock revenue opportunities...

  • Enterprise Implementation Manager

    8 hours ago

    New York City, Israel aiOla Full time ₪104,000 - ₪312,000 per year

    aiOla is a deep tech lab specializing in Conversational AI, Voice AI, and Speech Technologies. We develop advanced ASR (Automatic Speech Recognition) and TTS (Text-to-Speech) solutions that deliver over 95% accuracy in any language, accent, or environment. Our platform empowers enterprises to convert spoken workflows into structured, actionable data in real...

  • Retail Account Manager

    6 days ago

    New York, New York, Israel Maëlys Full time $80,000 - $120,000 per year

    MAËLYS is a results-driven, body-focused brand revolutionizing body care with innovative, clinically tested solutions for targeted concerns. As one of the fastest-growing global D2C brands, we combine product innovation, data, and marketing to deliver transformative body care to millions of women worldwide. With a self-built e-commerce platform and a track...

  • Technical Account Manager

    8 hours ago

    New York, Israel Claroty Full time $115,000 - $150,000 per year

    We're growing and looking to hire a Technical Account Manager who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.About Claroty:   Claroty has redefined cyber-physical systems (CPS) protection with an unrivaled industry-centric platform built to secure mission-critical infrastructure. The Claroty Platform...

  • Technical Account Manager

    8 hours ago

    New York, Israel Claroty Full time $140,000 - $200,000 per year

    We're growing and looking to hire a Technical Account Manager who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.About Claroty:   Claroty has redefined cyber-physical systems (CPS) protection with an unrivaled industry-centric platform built to secure mission-critical infrastructure. The Claroty Platform...

  • Sales Manager, Mid Market Account Management

    8 hours ago

    New York, Israel monday Full time $160,000 - $190,000 per year

    is looking for a Sales Manager on our Scale Mid-Market Account Management team to help us drive our success forward As the Sales Manager, you will be responsible for growing and developing our account management team by providing expert level sales knowledge and coaching while also pushing for process improvement and strategically leading the team to exceed...

  • Technical Account Manager

    8 hours ago

    New York, Israel Kaltura Full time $120,000 - $150,000 per year

    This is us Kaltura's (NYSE:KLTR) mission is to power any video experience for any organization – live, on-demand, or real-time. We not only want to make using video simpler, but we also want to better people's lives through video. Founded in 2006, Kaltura is now a global leader in the video market with millions of people using our products daily to teach,...