ERP Manager

• Manage and support the organization's ERP system and related business processes
• Act as the primary internal expert for ERP (NetSuite experience is an advantage)
• Analyze, define, and improve business workflows and ensure proper ERP implementation and usage across departments
• Collaborate with stakeholders to gather and document business requirements for new features or process changes
• Manage ERP projects including upgrades, enhancements, and integrations
• Provide support and training to ERP users
• Work with external vendors and NetSuite consultants when required
• Ensure data accuracy, security, and system integrity within the ERP platform
• Regularly report to the CIO on system status, improvements, and business impact

Requirements:

• Minimum 2–5 years of experience managing ERP systems (preferably NetSuite)
• Strong understanding of end-to-end business processes (finance, supply chain, procurement, etc.)
• Experience in ERP system configuration, support, and improvement
• Project management experience (implementation, upgrades, or migrations)
• Cross-functional collaboration experience with business and technical teams
• Proficiency in ERP systems (NetSuite is a strong advantage)
• Strong analytical and problem-solving skills
• Ability to translate business requirements into system solutions
• Excellent communication and training skills
• Fluent in English (written and spoken)
• Understanding of data structures, reporting, and process optimization
• Familiarity with integration tools and data migration processes (advantage)
• High impact on core business operations if ERP system is mismanaged
• Errors may affect financial reporting, inventory management, and order fulfillment
• Critical role in ensuring system stability, compliance, and efficiency