Revenue Operations Analyst

What if the enterprise had complete control over the browser? What would it mean for security, for productivity, for work itself?

Introducing Island, the Enterprise Browser - the ideal enterprise workplace, where work flows freely while remaining fundamentally secure. With the core needs of the enterprise naturally embedded in the browser itself, Island gives organizations complete control, visibility, and governance over the last mile, while delivering the same smooth Chromium-based browser experience users expect. Led by experienced leaders in enterprise security and browser technology and backed by leading venture funds -- Insight Partners, Sequoia Capital, Cyberstarts and Stripes Capital -- Island is redefining the future of work for some of the largest, most respected enterprises in the world.

The Revenue Operations Analyst is responsible for providing operational partnership to sales, sales management and other cross functional teams. This role is Dallas based and expected to be in the office 5 days a week.

Note: This position is 100% in-office at our Coppell, TX headquarters near Dallas (Monday through Friday). We believe collaboration and culture thrive face-to-face, and we can't wait to welcome you to the team.

About you:

• You have anywhere from 3-5 years experience in Sales or Revenue Operations analyst roles. You have worked at a global B2B or SaaS company where you have some experience in analytics, reporting, systems and have partnered tightly with GTM stakeholders to improve performance.  
• You enjoy the detail - Someone who likes getting into the nitty gritty of the data/detail and believes the insights you can glean can help inform a strategic decision.
• Technical - You are an AI forward thinker - Your first thought is, "How can automation solve this problem?" You understand systems and the role they play in data creation & productivity improvement. Please note - We are not looking for developers/coders for this role.
• You love a tough problem - You think about the business as a series of "solves" and the idea of making work easier for our Sales & Customer success teams energizes you. Curiosity is a cornerstone of how you operate.
• Servant Leadership - you look at key business problems and think of how you can help.
• Strong communicator (but even better listener) - You work hard to understand the challenges that the GTM stakeholders are facing. You listen. You ask probing questions. Then you collaboratively work to brainstorm solutions.

Requirements you should have:

• A background or education in Business, Operations, Technology, AI, or related fields. 
• Strong analytical skills, capable of diving deep into data sets, recognizing patterns, and presenting clear recommendations.
• Knowledgeable/Skilled in multiple GTM technologies (CRM, CPQ, Marketing automation, data visualization, forecasting, data sources, revenue automation).
• Demonstrated ability to effectively collaborate cross-functionally and contribute constructively in team settings across all levels of the organization.
• Comfortable dealing with ambiguity and independently solving problems.
• Effective communicator able to translate complex data into clear insights.
• High-energy, self-motivated professional with a high level of detail orientation and organization.

Areas you will be impacting:

• Help drive delivery and adoption of new processes & methodologies. Proactively identify process improvement gaps and help solve them.
• Conduct comprehensive analyses of sales and customer success performance, including forecasting accuracy, pipeline health, productivity, bookings, churn and renewal trends-collaborate on renewal and expansion strategies to enhance customer lifetime value.
• Provide visibility (and more importantly, insights) into KPIs and performance metrics, enabling stakeholders to make informed, data-driven decisions.
• Proactively identify trends, risks and opportunities within sales and customer success metrics, developing clear, concise and impactful insights and recommendations for senior leaders.
• Own territory planning, quota setting, account movement for our sales team.
• Serve as a backup to Deal Desk function at quarter end.
• Ability to jump into special projects or backfill as the need arises.

Equal Opportunity Employer Statement: Island is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.