Jobs: customer support

Job DescriptionWho We Are?Ceragon is the global innovator and leading solutions provider of end-to-end wireless connectivity, specializing in transport, access, and AI-powered managed & professional services. Through our commitment to excellence, we empower customers to elevate operational efficiency and enrich the quality of experience for their end...

Overview***This is an NBN Connect post on behalf of another organization.We're looking for aCustomer Support Engineerwho has a passion for helping customers to join our support team and get the most out of our product.In this role, you'll be the point of contact for our customers, responsible for solving problems and ensuring they have the best experience...

What You'll Be Responsible For: Leading and developing a global support organization (Israel & India), managing both Level 1 and Level 2 teams, and ensuring continuous growth and professional excellence. Handling high-volume operations (10,000+ tickets/month), balancing PLG and enterprise support while driving ticket deflection and automation through AI....

Applied Spectral Imaging (ASI) is a global leader in biomedical imaging with a comprehensive product portfolio for Karyotyping, H&E, IHC and FISH analysis; providing Pathology, Cytogenetics and Research laboratories advanced imaging and analysis tools.We are looking for a motivated and talentedCustomer Support SpecialistKey...

About UsSurenseis a bootstrap startup founded in 2019 and based in Modi'in/Rishon LeZion. We developed an innovativeSaaS CRM platformfor the insurance industry, empowering agencies and brokers to manage customers, sales, and operations more efficiently.Our platform is already used by thousands of professionals in the Israeli insurance market, making us a...

We're looking for aCustomer Technical SupportResponsibilitiesProviding service and support to business clients using a unique system, tailored to their individual needsHandling simple and complex issues, providing initial technical solutions, and escalating to relevant parties when necessaryTraining clients on system usage, including preparing professional...

SupportTel Aviv-Yafo, IsraelFull-timeSave role for laterCreate an alertAbout WoltAt Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the...

Relocation Opportunity for EU passports or holders of work visas for PortugalMust have EU passport or Work Visa to applyAre you enthusiastic about online advertising and emerging technologies? Would you like to join one of the most innovative tech companies? As a Customer Care Advisor, you will support our client and expand your knowledge in online...

Purpose of Role:We are looking for anIT Support & AV Engineer (Digital Concierge)to provide onsite support and ensure global Tech Foundation processes and services are effectively delivered to business users. The role combinesIT deskside support, AV engineering, and user guidanceto enhance customer satisfaction, streamline processes, and unlock value...

About the RoleSystematics' IT team is looking for a motivated Support & Infrastructure Administrator to join our team. This position combineshands-onsupport for both internal employees and external customers with responsibility for maintaining and operating the organization's IT systems—both on-site and in the cloud. The team ensures smooth and secure...

About CommBoxCommBox is a leading Unified Digital & AI Communication platform transforming customer engagement for over 350 clients worldwide. Our mission is to redefine customer communication, making it effortless, intuitive, and incredibly effective.We provide brands with state-of-the-art tools to automate customer interactions seamlessly across...

Welcome to the future of cloud networking and securityCato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeem, Trusteer and more)....

Bagira is a leader in the field of training and simulation systems with a track record of delivering high-end, customized, cost-effective solutions for mission readiness. Bagira's simulators are being used by hundreds of thousands of soldiers at more than 40 sites worldwide.Bagira is looking for a Help Desk/IT Support to join our IT team at Bagira.You will...

We're looking for a talented and motivated Support Engineer to join our team You will be responsible for troubleshooting, identifying issues, and delivering professional service to our customers.Responsibilities:• Providing remote Tier 3 support for our embedded information security solutions to ensure exceptional service delivery to our valued...

Exodigo is the leading underground mapping solution for non-intrusive discovery. Our platforms combine multi-sensor fusion, 3D imaging, and AI technologies to create complete, accurate underground maps that enable confident decision-making for customers across the built world. We transform the project lifecycle for our customers, who include key community...

Skeletons, lasers, monster trucks — the Torq brand grabs attention like nothing else in cybersecurity. And we're growing like crazy, with $70M in Series C funding, 200% employee growth, and 300% revenue growth in 2024. Fueling Torq's growth are our game changing agentic AI security solutions, backed by a team and culture that makes Torq one of Forbes' Best...

Skeletons, lasers, monster trucks — the Torq brand grabs attention like nothing else in cybersecurity. And we're growing like crazy, with $70M in Series C funding, 200% employee growth, and 300% revenue growth in 2024. Fueling Torq's growth are our game changing agentic AI security solutions, backed by a team and culture that makes Torq one of Forbes' Best...

We are seeking a highly motivated and results-oriented Technical Support Specialist to join our team. The main role of Technical Support Specialist is to provide advanced product fit, troubleshooting and diagnostics for NextVision customers. This role requires strong analytical and troubleshooting skills.We are looking for a team player with exceptional...

We are looking for a Customer Field/Support Manager for post-sale activities.The position requires interfacing with clients as a technical expert both during the initial implementation and ongoing support of Waterfall Solutions at the customer's site.Responsibilities:Provide Tier 1-3 level support including reproduction and documentation of system...

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we're assembling the world's best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.We believe in straight talk, quick decisions, strong execution and elegant...