escalation engineer

We are seeking a highly skilled Product Solution Expert (PSE) to serve as a technical authority for NetApp data management, storage, and cloud solutions. The PSE will provide expert-level technical leadership, advanced troubleshooting, architectural guidance, and operational best practices for ONTAP-based cloud services. This role combines deep ONTAP...

Akeyless Security delivers a cloud-native SaaS platform that integrates Vaultless Secrets Management with Certificate Lifecycle Management, Next Gen Privileged Access Management (Secure Remote Access), and Encryption Key Management to manage the lifecycle of all machine identities and secrets across all environments. Trusted by Fortune 100 companies and...

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.We believe in straight talk, quick decisions, strong execution and...

Responsibilities: Working as a technical leader supporting our SaaS production environment and customer on-prem deployments. Confidently gather use case requirements while functioning as an advisory resource for Best Practices and own the maintenance and support of cnvrg.io solutions in the customers environment. Become a Subject-Matter Expert to...

At Lusha, we're building for builders. We build fast and AI-first, so we look for builders. By a builder, we mean someone who turns "maybe" into "done".We're looking for a Support Escalation Specialist to join our team and operate at the intersection of Customer Experience, Product, and Engineering. This role is about more than resolving tickets, it's about...

We are At Cross River, we're building the financial infrastructure that powers global innovation. With our cutting-edge suite of embedded payments, cards, and lending solutions, we enable millions of businesses and consumers to transact seamlessly and securely. With 900+ employees worldwide and an R&D center of over 160 employees in Jerusalem - we’re...

Factory 54 (Irani Group) is a global fashion and lifestyle group, headquartered in Tel Aviv and Amsterdam, with extensive operations across Israel and Europe. Part of the Irani Group, Factory 54 is one of Israel’s leading luxury fashion and lifestyle retailers. The company imports, markets, and operates more than 150 international fashion, footwear,...

At JFrog, we’re reinventing DevSecOps to help the world’s greatest companies innovate. Our team of industry-leading software security experts is a true pioneer, constantly pushing the boundaries with original research and technological innovation. JFrog is a special place with a unique combination of brilliance, spirit, and just all-around great people....

At JFrog, we’re reinventing DevSecOps to help the world’s greatest companies innovate. Our team of industry-leading software security experts is a true pioneer, constantly pushing the boundaries with original research and technological innovation. JFrog is a special place with a unique combination of brilliance, spirit, and just all-around great people....

As a Network Software Engineer, you will extend the Tufin product suite to support network and security devices it does not support out of the box, such as firewalls, micro-segmentation platforms, SD-WAN solutions and cloud environments. Using Tufin's Open Model (OPM) platform, you will build device clients that report device data to the Tufin product and...

As a Network Software Engineer, you will extend the Tufin product suite to support network and security devices it does not support out of the box, such as firewalls, micro-segmentation platforms, SD-WAN solutions and cloud environments. Using Tufin's Open Model (OPM) platform, you will build device clients that report device data to the Tufin product and...

The NRE (Network Reliability Engineering) team is accountable for ensuring the robustness of the Oracle Cloud Network Infrastructure. A Network Reliability Engineer (NRE) role is primarily focused on applying an engineering approach to measure and automate a network's reliability to align with Organization's service-level objectives, agreements, and goals....

The NRE (Network Reliability Engineering) team is accountable for ensuring the robustness of the Oracle Cloud Network Infrastructure. A Network Reliability Engineer (NRE) role is primarily focused on applying an engineering approach to measure and automate a network's reliability to align with Organization's service-level objectives, agreements, and goals....

Who We’re Looking For - The Dream Maker We’re looking for an Implementation Engineer who loves solving integration problems - and wants to own the whole customer journey, not just the technical ticket. At Chargeflow, you’ll take new merchants from contract signature to go-live. You’ll get into the APIs, webhooks, and data flows yourself when...

Network Engineering Team Lead About floLIVE floLIVE is rewriting the playbook for the global IoT Connectivity landscape. Our groundbreaking Connectivity Management Service is reshaping the way Enterprises, Cloud providers, IoT service providers, and Mobile Operators connect and manage their devices across the globe. Our global presence includes the United...

Aqua Security is the leading pure-play cloud-native security company, protecting modern applications across containers, Kubernetes, serverless, and cloud environments. We're looking for a proactive and customer-focused IT Support Engineer to join our Global IT team and help deliver an exceptional technology experience for employees across our global hybrid...

OverviewThe Security Customer Experience Engineer is a highly customer-connected engineering role within Microsoft Security, focused on the Microsoft Defender portfolio. This role carries end-to-end ownership of high-impact, mission-critical customer escalations, ensuring not only timely resolution but also sustained customer confidence during complex and...

About the Role Aqua Security is the leading pure-play cloud-native security company, protecting modern applications across containers, Kubernetes, serverless, and cloud environments. We're looking for a proactive and customer-focused IT Support Engineer to join our Global IT team and help deliver an exceptional technology experience for employees across our...

We’re looking for a Support Engineer to join our team and help customers get the most out of the Cye Platform. This hands-on technical role combines customer support, troubleshooting, platform administration, and automation. You’ll work closely with customers and internal R&D teams, investigate complex technical issues, and help turn recurring challenges...

Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents...