technical support manager

The Technical Support organization is scaling to meet rapid growth and the increasing complexity of customer needs. As the Operations Manager of Technical Support, you will be responsible for designing and managing the operational frameworks that drive team efficiency, scalability, and a world-class customer experience. You will be expected to combine...

You will own the end-to-end learning strategy for Technical Support, including new-hire onboarding, technical ramp, role-based enablement, soft-skills development, certification paths, skills assessment, and continuous learning. You will partner closely with Technical Support leadership, Support Operations, Office of the CTO, Product Management, R&D,...

RAD is an industry leader in networking solutions. Trusted by Tier-1 communication service providers and critical infrastructure operators in over 150 countries, RAD delivers best-of-breed Carrier Edge, IoT, 5G, and critical operational network solutions that ensure always-on connectivity from anywhere. As an innovation powerhouse for over 40 years, RAD...

Dragontail Systems is a dynamic and innovative company that is revolutionizing restaurant technology. At Dragontail Systems, you'll have the opportunity to work on innovative technologies in an environment that values growth and collaboration. About the Role As a Technical Support Team Lead, you will play a key role in leading and developing a...

About Tenzai Tenzai is building autonomous AI hackers that think like the world's best offensive security experts, act like them, and then help fix what they find before the real ones do. If this mission speaks to you, come defend the world's software: autonomously, continuously, and in-depth. About the role We’re looking for a Technical Support Engineer...

About Tenzai Tenzai is building autonomous AI hackers that think like the world's best offensive security experts, act like them, and then help fix what they find before the real ones do. If this mission speaks to you, come defend the world's software: autonomously, continuously, and in-depth. About The Role We're looking for a Technical Support Engineer...

Required Global Technical Support DirectorKey Responsibilities:Design and execute a cohesive global strategy for support and training, ensuring a seamless and consistent customer journey from initial onboarding to expert-level use.Define and own all key performance indicators (KPIs) for both functions. Crucially, you will analyze support data to...

About TenzaiTenzai is building autonomous AI hackers that think like the world's best offensive security experts, act like them, and then help fix what they find before the real ones do. If this mission speaks to you, come defend the world's software: autonomously, continuously, and in-depth. About The RoleWe're looking for a Technical Support...

Notch is the AI operating system built for enterprises running complex, regulated operations. We deploy purpose-built agents that resolve real workflows end-to-end - compliantly and at scale - across insurance, financial services, and fintech. We’re a fast-growing startup at the forefront of the AI revolution, helping companies scale smarter, cut costs,...

BioCatch is the leader in Behavioral Biometrics, a technology that leverages machine learning to analyze an online user’s physical and cognitive digital behavior to protect individuals online. BioCatch’s mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust, and ease coexist. Today, 34...

Take full ownership, understand the business needs and workflows, Identify the problems and needs, conduct the necessary research, and decide the appropriate course of action. Work closely with cross-functional teams to ensure the project's success. Manage and monitor projects with top-down oversight throughout entire execution to ensure success as defined...

Moon Active is one of the world's fastest-growing mobile game companies, providing entertainment to millions of active users across the universe. The company is headquartered in the heart of Tel Aviv. We're looking for a motivated and talented Technical Operations Manager to join our team. As a Technical Operations Manager you will work closely with our...

Mobileye is looking for a hands-on Technical Project Manager to join the ADAS Production Programs team and support the scalable execution and delivery of a ADAS projects for our automotive customers. This is a complex and dynamic role that requires deep understanding of Mobileye’s product delivery process, ongoing planning, problem-solving, and effective...

We are looking for a highly skilled and relationship-driven Junior Partner Technical Account Manager (TAM) to serve as the dedicated technical liaison for our premier Israeli partner, Consist. Consist is responsible for over 500 Israeli accounts utilizing SysAid, acting as the Level 1 Support and primary point of contact for these customers. In this highly...

Senior Technical Project Manager | AI | Enterprise Systems Our team partners with one of the world's most innovative technology companies to deliver large-scale AI and enterprise transformation initiatives. This is a hybrid position based in Yokneam, requiring three days a week on-site, with regular collaboration with global teams, including occasional...

לקסוס ישראל, הפועלת תחת חברת לקס מוטורס מקבוצת יוניון, היא יבואנית רכבי היוקרה המובילה את המותג היפני בארץ משנת 2006. החברה מציעה מגוון רחב של דגמי פרימיום - מקרוסאוברים עירוניים ועד מכוניות סלון...

We are looking for an experienced Technical Account Manager to join a fast-paced, dynamic team and take full ownership of technical customer relationships. If you bring a strong technical background in cloud infrastructure combined with exceptional client-facing skills, this role is for you! Key Responsibilities: End-to-End Technical Ownership: Serve as the...

As a Senior Technical Project Manager at Razor Labs, you will take a leadership role in overseeing complex technological projects within the mining sector. This is a global position that encompasses project execution across both Africa and East Asia, demanding a high frequency of business travel. Due to the nature of the projects and stakeholder...

We're looking for a Senior Technical Program Manager to own end-to-end delivery of the growth and monetization initiative pipeline across checkout, portal, and marketing surfaces — coordinating engineering, QA, design, payments, and marketing from requirement to production rollout. Responsibilities Own delivery of a continuous stream of cross-functional...

Guardio is on a mission to redefine consumer cybersecurity for the modern internet. We operate at consumer scale, protecting millions of people every day across devices, accounts, and digital touchpoints. In a world where phishing, fraud, and AI-powered scams evolve overnight, Guardio stays ahead of the curve. We move fast, think deeply, and build with...