technical support representative

Great IT work means nobody notices the bugs because you already squashed them. From cloud engineers to IT operations managers, our team combines technical expertise with a deep respect for what's at stake. So if you're proactive and precise under pressure, the Fiverr Cyber, IT and MIS team might be the right place for you.As a IT Engineer on our Cloud...

Company DescriptionRentokil-Initial is the world's largest pest control company, employing over 60,000 people in approximately 90 countries. It is an international company traded on stock exchanges in the UK and the USA.Our site in Israel focuses on developing advanced pest control technologies, including the integration of hardware, software, and artificial...

Flashy is a SaaS platform for marketing automation, eCommerce, and retail. The platform includes email and SMS marketing, website pop-ups, customer segmentation, product recommendations, reviews, advertising audiences, and more. Our goal is to help businesses create better and more personalized customer experiences, increase sales, and improve customer...

abra is seeking for an Technical Field Representative This role requires Troubleshooting and resolving mechanical, electrical, and electronic issues, Providing real-time technical support to customers and at installation sites, Documenting faults, solutions, and recommendations for improvement, Working closely with R&D, Production, and Engineering...

We’re looking for an enthusiastic and highly motivated Technical Support Engineer to identify, diagnose and resolve customers issues. The Technical Support Engineer will be a part of PlainID’s Professional Services team.This is an exciting opportunity to work in a challenging, fast-paced environment in a high-performance team. Here at PlainID, we truly...

Upwind is a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, providing precise insights and efficient cloud security management. Unlike traditional tools, Upwind uses runtime data proactively for risk prioritization and posture insights, ensuring teams focus on what truly matters. With...

Job Title: Technical Support EngineerExperience: 1 - 3 yearsLocation: Tel Aviv, IsraelRoles & Responsibilities:- Deliver voice, email, and chat-based technical support.- Conduct online demos and customer training.- Requirement gathering and analysis.- Perform in-depth systematic troubleshooting!- Respond to RFI requests and timely follow up with contacts.-...

About IONIXIIONIX External Exposure Management protects enterprises’ external attack surface from cyber risks and increases security team efficiency by providing tools that shorten the time to discover and prioritize exposures. IONIX reduces the exploitable attack surface by discovering every internet-facing asset, assessing dependencies and connections,...

About TenzaiTenzai is building autonomous AI hackers that think like the world's best offensive security experts, act like them, and then help fix what they find before the real ones do. If this mission speaks to you, come defend the world's software: autonomously, continuously, and in-depth.About the roleWe’re looking for a Technical Support Engineer to...

Industry leader? Well, how about an industry creator?!   WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Engineer based in Israel. As a Technical Support Engineer, you’ll help developers and enterprise customers successfully build and operate products on a rapidly evolving generative AI platform. You’ll...

Join Noma Security and help shape the future of AI security in a fast-paced, high-impact environment.Noma is building the first comprehensive AI Security and Governance Platform, helping organizations adopt AI and LLMs with confidence and control. As AI becomes core to modern enterprises, we provide seamless visibility and protection across the entire AI...

Navina is a fast-growing digital health SaaS company that’s on a mission to transform the way physicians interact with patient data. Thousands of clinicians across the United States already use Navina’s AI-powered solution that transforms complex and fragmented patient data into concise “patient portraits" and actionable clinical insights at the point...

The role  We're hiring a Technical Support Engineer to provide excellent customer support for highly technical users, from AI engineers to infrastructure architects. You'll be monitoring incoming tickets, fielding requests, helping teams debug production LLM applications and agents, and ensuring critical issues get resolved quickly. You'll be a key part of...

About the Role:Are you a customer-focused problem solver with a passion for technology? We are seeking a Technical Support Engineer to provide exceptional support for our next-generation security solutions. This role is more than just troubleshooting—it's an opportunity to lead initiatives, solve complex technical challenges, and have a direct impact on...

Paragon is a fast-growing cyber intelligence company that is rapidly establishing itself as a key player in the industry. We are a young, innovative company with a cutting-edge product, based in Tel Aviv.As a Customer Technical Support, you will provide technical support to customers, manage escalations, and ensure timely resolution of issues. You will work...

DescriptionOur global operations continue to expand, and we’re looking to grow our support team with hard-working, tech-savvy support agents to be part of this journey.As a key player in the fleet mobility industry, we need service-oriented, self-motivated individuals with excellent organizational skills and a willingness to learn new technologies.This is...

Established in 2022, Guardz rapidly emerged as a noteworthy player in the cybersecurity sphere, securing $85M in funding and rallying a dedicated team of 120 industry professionals. Our vision is to foster a safer digital landscape for small and medium businesses across the globe. To this end, we introduced our comprehensive all-in-one platform, and continue...

About Unframe Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days - not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market. Backed by Bessemer, Craft, and TLV...

ResponsibilitiesResponding to customer inquiries across various channelsHandling, tracking, and documenting customer cases in internal systemsCoordinating with relevant company teams as neededMeeting defined targets and service-level agreements (SLA)Combining customer-facing communication with back-office operational tasksRequirementsAvailability for 24/7...