
Highly Experienced Technical Problem Solver
3 days ago
Unlock the Power of Real-Time Data
Aerospike is a leading provider of real-time data solutions, empowering companies to tackle complex challenges and achieve unprecedented success. We're seeking a skilled Senior Support Engineer to join our global support team.
Job Description- Troubleshoot and resolve technical issues for customers across diverse environments.
- Collaborate with engineering teams to drive resolution of complex problems and contribute to product improvement.
- Participate in real-time customer remediation efforts and live incident resolution.
- Act as a customer advocate to ensure timely and accurate issue resolution.
- Support enterprise customers with mission-critical systems and real-time data use cases.
- 7–10+ years of experience in technical support, systems engineering, or related roles.
- Deep proficiency with Linux (certification is a strong plus).
- Solid understanding of distributed systems and high-availability environments.
- Hands-on experience with NoSQL or similar database platforms (Aerospike experience is a bonus).
We offer a dynamic work environment, opportunities for growth and development, and a chance to make a meaningful impact on our customers' success.
OthersAerospike is an Equal Opportunity Employer committed to diversity and inclusion.
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