Highly Experienced Technical Problem Solver

3 days ago


Tel AvivYafo, Israel beBeeEngineer Full time

Unlock the Power of Real-Time Data

Aerospike is a leading provider of real-time data solutions, empowering companies to tackle complex challenges and achieve unprecedented success. We're seeking a skilled Senior Support Engineer to join our global support team.

Job Description
  • Troubleshoot and resolve technical issues for customers across diverse environments.
  • Collaborate with engineering teams to drive resolution of complex problems and contribute to product improvement.
  • Participate in real-time customer remediation efforts and live incident resolution.
  • Act as a customer advocate to ensure timely and accurate issue resolution.
  • Support enterprise customers with mission-critical systems and real-time data use cases.
Required Skills and Qualifications
  • 7–10+ years of experience in technical support, systems engineering, or related roles.
  • Deep proficiency with Linux (certification is a strong plus).
  • Solid understanding of distributed systems and high-availability environments.
  • Hands-on experience with NoSQL or similar database platforms (Aerospike experience is a bonus).
Benefits

We offer a dynamic work environment, opportunities for growth and development, and a chance to make a meaningful impact on our customers' success.

Others

Aerospike is an Equal Opportunity Employer committed to diversity and inclusion.



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