IT Help Desk Technician

2 weeks ago

Netanya Center District, Israel Electra Power Full time ₪40,000 - ₪60,000 per year

Job Title: IT Help Desk Technician
Company: Electra Power
We are seeking a dedicated and technology-driven Help Desk Technician to join our team. The ideal candidate will be responsible for providing first-level technical support to our employees, efficiently resolving a wide range of IT issues, maintaining seamless IT infrastructure operation, and ensuring smooth employee equipment management.

Key Responsibilities:
User Account Management:

  • Create and manage user accounts in Active Directory.
  • Administrate employee permissions and passwords on Active Directory.
  • Manage, Configure and Apply GPOs.

Help Desk Support:

  • Utilize user request management systems to address and resolve employee issues and inquiries within defined SLA timelines.
  • Manage employee assets, including both hardware and software.
  • Provide clear and understandable support to non-technical staff.
  • Document incident resolutions and maintain accurate service records.

PC Support:

  • Troubleshoot and support hardware and software issues on desktops and laptops.
  • Install and configure software and hardware components on computers.
  • Configure networks and resolve related issues.
  • Perform regular maintenance to ensure network security and integrity.

Qualifications:

  • Minimum of 2 years of experience in IT support roles is required.
  • In-depth understanding of Active Directory management and user account administration.
  • Experience with Windows OS operations and standard software applications.
  • Basic knowledge of networking concepts, including TCP/IP and DNS.
  • Strong problem-solving and analytical skills.
  • Experience with help desk systems is a plus.
  • IT certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are an advantage.

Additional Skills:

  • Strong communication and interpersonal skills, with the ability to convey technical information to non-technical users.
  • Ability to work independently as well as part of a team.
  • Strong organizational skills and attention to detail.

If you are passionate about technology and eager to provide excellent IT support, we would love to hear from you

Location
: Netanya

Job Type:
Full-time, On Site

  • help desk

    2 weeks ago

    Center District, Israel Logica-IT Full time ₪40,000 - ₪60,000 per year

    דרוש/ה נציג/ת Help Desk טלפוני/ת – עבודה בארגון גדול בצוות נעים ומקצועייש לך ניסיון בתמיכה טכנית ורצון להשתלב בצוות צעיר ודינמי?אנחנו מחפשים נציג/ת Help Desk טלפוני/ת לעבודה בסביבה טכנולוגית מתקדמת...

  • Help Desk

    2 days ago

    Petah Tikva, Center District, Israel Pango Full time ₪40,000 - ₪80,000 per year

    We're looking for a motivated and service-orientedHelp Desk Technicianto join our IT team atPango. In this role, you'll be the first point of contact for technical issues, providing hands-on support to our employees and ensuring smooth day-to-day operations across the company's systems and tools.Reporting to:IT ManagerResponsibilities:Handle incoming tickets...

  • Help Desk

    1 week ago

    Rehovot, Center District, Israel Stratasys Full time

    Stratasys is a world leader in 3D printingStratasysis leading the global shift to additive manufacturing with innovative 3D printing solutions for industries such as aerospace, automotive, consumer products and healthcare. Through smart and connected 3D printers, polymer materials, a software ecosystem, and parts on demand, Stratasys solutions deliver...

  • Help Desk

    2 weeks ago

    Nes Ziona, Center District, Israel Reline IT Solutions Full time ₪40,000 - ₪60,000 per year

    We're Hiring: Help Desk Specialist – Ness ZionaWe're on the lookout for an enthusiastic Help Desk Support Specialist to join our fast-growing team in Ness Ziona If you love problem-solving, thrive in a dynamic environment, and want to grow your skills in tech, this is the place for you.Responsibilities: Provide first-line technical support to clients via...

  • Help Desk Technician

    2 weeks ago

    Center District, Israel YouCC Technologies Ltd. Full time ₪40,000 - ₪60,000 per year

    We're looking for aHelp Desk Representativewith a service-oriented mindset and a proactive attitude Location:Petah TikvaScope:Full-timeWhat will you do?Provide technical phone support to company employeesRemote desktop troubleshootingHandle IT issues including computers, printers, and scannersWork with Windows OS, Office 365, and Active DirectoryWhat are we...

  • Help Desk Technician

    2 days ago

    Petah Tikva, Center District, Israel Pango Full time ₪40,000 - ₪80,000 per year

    Role OverviewWe're looking for a motivated and service-orientedHelp Desk Technician to join our IT team atPango. In this role, you'll be the first point of contact for technical issues, providing hands-on support to our employees and ensuring smooth day-to-day operations across the company's systems and tools**.Reporting t**o: IT Manag**erKey...

  • Help Desk Specialist

    1 week ago

    Netanya, Center District, Israel MEMO Global Full time ₪40,000 - ₪60,000 per year

    About Us:Memo Global is a leading international company specializing in customer engagement solutions and digital services.At Memo Global, we believe in a dynamic and collaborative work environment, where innovation, creativity, and strategic thinking come together to deliver outstanding results. Our team is made up of passionate professionals dedicated to...

  • Help Desk Technician

    5 days ago

    Center District, Israel Extreme Full time ₪104,000 - ₪130,878 per year

    Helpdesk Technician Location: Herzliya, Israel Employment Type: Full-time (On-site)About the RoleWe're looking for aHelpdesk Technicianto join our IT team and provide top-notch internal support for our employees.In this role, you'll be the go-to person for solving technical issues, preparing and deploying PCs/laptops, configuring mobile devices, and ensuring...

  • Help Desk Manager

    2 weeks ago

    Rishon LeZion, Center District, Israel Unilink Ltd. Full time

    We are looking for an experiencedHelp Desk Managerto lead our internal IT support center.This is a key leadership role responsible for the day-to-day operation of the help desk, managing a professional support team, driving service excellence, and promoting innovation in support processes.Responsibilities:Manage and oversee the daily operations of the help...

  • Help Desk Specialist 1211

    2 weeks ago

    Petah Tikva, Center District, Israel Telefire Full time ₪40,000 - ₪60,000 per year

    We are looking for an Help Desk Technician to join our IT department.Key Responsibilities:Install, configure and maintain Laptops, desktops, printers and others IT equipment.Providing support for end users.Diagnosing and fixing Windows issues, login issues, connectivity problems and others daily routing issues.Take ownership of patching and upgrade of end...