
help desk
1 week ago
דרוש/ה נציג/ת Help Desk טלפוני/ת – עבודה בארגון גדול בצוות נעים ומקצועי
יש לך ניסיון בתמיכה טכנית ורצון להשתלב בצוות צעיר ודינמי?
אנחנו מחפשים נציג/ת Help Desk טלפוני/ת לעבודה בסביבה טכנולוגית מתקדמת ותומכת
משרה מלאה לטווח ארוך
מה בתפקיד?
- תמיכה טלפונית מלאה לעובדי הארגון
- פתרון תקלות בתמיכה מרחוק באמצעות AnyDesk
- עבודה מול Active Directory – הקצאת הרשאות, שחרור נעילות, טיפול במשתמשים
- טיפול בבעיות תצוגה מקומית במערכות שאינן מחוברות ל-AD
- עבודה עם מחשבי VDI ומערכות אבטחת מידע מגוונות (כולל FortiGate)
מי את/ה?
- מגיע/ה עם ניסיון קודם ממרכז תמיכה טלפוני או טכנאי/ת PC
- שולט/ת ב-Active Directory – חובה
- שליטה ביישומי OFFICE
- בעל/ת אוריינטציה שירותית, סבלנות ויכולת פתרון תקלות טכנית מרחוק
- יוצא/ת צבא מתפקיד מנהל/ת רשת? זה בהחלט יכול להתאים
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