Help Desk Specialist

1 week ago

Petah Tikva Center District, Israel We Ankor Full time ₪40,000 - ₪60,000 per year

Company Description

We Ankor, a member of the Hilan Group, is a leading company in computing infrastructure and information and cloud security. We provide creative solutions and services in IT infrastructure management, information management, and protection. Our goal is to support our customers' business and technological development by integrating advanced services and tools for information management. We offer personal and professional service to guide organizations in their transition to the cloud world.

Role Description

This is a full-time on-site role for a Help Desk Specialist located in Petah Tikva. The Help Desk Specialist will be responsible for providing technical support, help desk support, and troubleshooting issues related to desktop computers and customer support. Day-to-day tasks include diagnosing and resolving technical issues, supporting end-users, and maintaining a high level of customer service.

Qualifications

  • Technical Support and Help Desk Support skills
  • Experience in Troubleshooting and providing Desktop Computer support
  • Customer Support skills
  • Excellent problem-solving and communication skills
  • Ability to work independently and as part of a team
  • Relevant certifications and experience in the IT field are a plus
  • Bachelor's degree in Information Technology, Computer Science, or a related field preferred

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