Customer Success Manager

1 week ago

Tel Aviv, Tel Aviv, Israel Bigabid Full time ₪90,000 - ₪120,000 per year

Company Description

Bigabid is a technology company specializing in elite programmatic user acquisition and retargeting DSP for mobile apps. Led by data scientists and engineers, Bigabid's Gen 2 DSP optimizes performance by analyzing data in real-time to target audiences at their peak potential. With our enhanced contextual data and deep categories technology, we precisely target maximum value users to ensure the highest possible LTV. We offer full transparency and actionable insights, helping partners to achieve scalable growth and enrich their products.

Role Description

This is a full-time, on-site role for a Customer Success Manager located in Tel Aviv-Yafo. The Customer Success Manager will be responsible for managing client relationships, ensuring client satisfaction, and driving client growth. Day-to-day tasks include onboarding new clients, providing ongoing support, analyzing client performance data, and offering data-driven recommendations. The role involves collaborating with internal teams to ensure smooth delivery of services and continuous client success.

Responsibilities:

  • Revenue Growth – Maintain, fulfill, and scale monthly client budgets, with a strategic focus on identifying and executing upsell and cross-sell opportunities across Bigabid's suite of ML technologies.

  • Client Communication – Build and maintain strong, long-term relationships with clients through consistent, value-driven communication and face-to-face interactions.

  • Collaboration – Work closely with clients and Bigabid's internal teams, including product and sales, to align on evolving client needs and growth opportunities.

  • Client Reporting and Analysis – Deliver actionable insights that help drive client decision-making and growth through ongoing analytical reviews and performance assessments.

Requirements:

  • 3 years of experience as a Customer Success Manager with a proven track record in managing and growing client relationships, with essential B2B experience.

  • Industry knowledge in Ad-tech, with experience in programmatic user acquisition or retargeting, is a strong advantage.

  • Exceptional client management skills with the ability to balance proactive communication and growth-driven client support.

  • Team player with a solutions-focused approach; motivated by both client success and collective goals.

Fluent in English – other languages are a big plus.

  • Ability to grasp complex technology concepts and communicate them clearly to clients, empowering them to maximize product value.

  • Dynamic, fun-loving, and yet driven We believe in working hard while keeping a great atmosphere.

  • Customer Success Manager

    5 days ago

    Tel Aviv, Tel Aviv, Israel PEAK- HR AS A SERVICE Full time ₪120,000 - ₪240,000 per year

    We're Hiring: Customer Success Manager | SaaS • Data Services • Account ManagementPEAK HR is a tech recruitment company, specializing in connecting top-tier talent with the most innovative startups and leading high-tech companies in the market >>>>>>A fast-growingB2B SaaS and data services companyis looking for aCustomer Success Manager (CSM)with strong...

  • Customer Success Manager

    1 week ago

    Tel Aviv, Tel Aviv, Israel StarHunter Full time ₪60,000 - ₪120,000 per year

    As the first Customer Success Manager, you will shape and lead the customer success strategy, ensuring clients realize full value from our solutions and platform. You will partner closely with sales, product, data, and marketing teams to design and deliver impactful implementations, POCs, up-sells, and sustain long-term relationships. This is a high-impact...

  • Customer Success Manager

    6 days ago

    Tel Aviv, Tel Aviv, Israel SysAid Technologies Full time ₪60,000 - ₪120,000 per year

    SysAid is a global leader in AI-powered IT Service Management (ITSM), building smart platforms that automate IT support and help organizations work faster and smarter. Our solutions are trusted by thousands worldwide, making complex tasks simple so IT teams can focus on what matters most.We are seeking a Customer Success Manager to join our team in Israel to...

  • Customer Success Manager

    6 days ago

    Tel Aviv, Tel Aviv, Israel SysAid Full time ₪60,000 - ₪120,000 per year

    SysAid is a global leader in AI-powered IT Service Management (ITSM), building smart platforms that automate IT support and help organizations work faster and smarter. Our solutions are trusted by thousands worldwide, making complex tasks simple so IT teams can focus on what matters most.We are seeking a Customer Success Manager to join our team in Israel to...

  • Customer Success Manager

    3 days ago

    Tel Aviv, Tel Aviv, Israel Melingo AI Full time ₪120,000 - ₪180,000 per year

    Melingo AI is a trailblazing company specializing in cutting-edge AI-powered solutions and natural language processing.We're seeking a motivated Junior CSM to join our team and deliver high-class value to the EMEA market.As a Junior Customer Success Manager, you will play a key role in ensuring the success and satisfaction of our B2B clients. You will be...

  • Customer Success Manager

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel Vegan-Friendly Full time ₪70,000 - ₪120,000 per year

    Customer Success ManagerVegan Friendly US & UKHybrid Position (Tel Aviv Offices)About usVegan-Friendly is a non-profit organization dedicated to promoting the vegan lifestyle. We certify restaurants and businesses that offer substantial and varied vegan options, and we certify products that are 100% vegan and do not cause harm to animals during their...

  • Customer Success Manager

    5 days ago

    Tel Aviv, Tel Aviv, Israel monday Full time ₪90,000 - ₪120,000 per year

    DescriptionWe are , a global software company transforming how businesses run. Our product suite adapts to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before.With over 2,500 employees across the globe, we...

  • Customer Success Manager

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel Rayzone Group Full time ₪120,000 - ₪240,000 per year

    Rayzone Group, a leading cyber intelligence solutions provider, is seeking a dynamic and technically skilledCustomer Success Manager (CSM)to join our growing team. This role begins as amaternity leave replacementfocused on Customer Success and will evolve into ahybrid position combining CSM and Presales Engineering responsibilities.This is a unique...

  • Customer Success Manager

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel Rayzone Group Full time ₪120,000 - ₪180,000 per year

    Rayzone Group, a leading cyber intelligence solutions provider, is seeking a dynamic and technically skilled Customer Success Manager (CSM) to join our growing team. This role begins as a maternity leave replacement focused on Customer Success and will evolve into a hybrid position combining CSM and Presales Engineering responsibilities.This is a unique...

  • Customer Success Manager

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel Check Point Software Full time ₪90,000 - ₪120,000 per year

    Why Join Us?Join Veriti, Threat Exposure, a Check Point company, and help redefine Threat Exposure Management.Founded in 2021, Veriti pioneered the Preemptive Exposure Management (PEM) category - automating risk remediation across complex, multi-vendor environments. With continuous assessments and integrations with 70+ security tools, Veriti empowers teams...