Customer Success Manager

4 days ago

Tel Aviv, Tel Aviv, Israel Bigabid Full time ₪70,000 - ₪120,000 per year

Company Description

Bigabid is a technology company specializing in elite programmatic user acquisition and retargeting DSP for mobile apps. Led by data scientists and engineers, Bigabid's Gen 2 DSP optimizes performance by analyzing data in real-time to target audiences at their peak potential. With our enhanced contextual data and deep categories technology, we precisely target maximum value users to ensure the highest possible LTV. We offer full transparency and actionable insights, helping partners to achieve scalable growth and enrich their products.

Role Description

This is a full-time, on-site role for a Customer Success Manager located in Tel Aviv-Yafo. The Customer Success Manager will be responsible for managing client relationships, ensuring client satisfaction, and driving client growth. Day-to-day tasks include onboarding new clients, providing ongoing support, analyzing client performance data, and offering data-driven recommendations. The role involves collaborating with internal teams to ensure smooth delivery of services and continuous client success.

Responsibilities:

  • Revenue Growth – Maintain, fulfill, and scale monthly client budgets, with a strategic focus on identifying and executing upsell and cross-sell opportunities across Bigabid's suite of ML technologies.

  • Client Communication – Build and maintain strong, long-term relationships with clients through consistent, value-driven communication and face-to-face interactions.

  • Collaboration – Work closely with clients and Bigabid's internal teams, including product and sales, to align on evolving client needs and growth opportunities.

  • Client Reporting and Analysis – Deliver actionable insights that help drive client decision-making and growth through ongoing analytical reviews and performance assessments.

Requirements:

  • 3 years of experience as a Customer Success Manager with a proven track record in managing and growing client relationships, with essential B2B experience.

  • Industry knowledge in Ad-tech, with experience in programmatic user acquisition or retargeting, is a strong advantage.

  • Exceptional client management skills with the ability to balance proactive communication and growth-driven client support.

  • Team player with a solutions-focused approach; motivated by both client success and collective goals.

Fluent in English – other languages are a big plus.

  • Ability to grasp complex technology concepts and communicate them clearly to clients, empowering them to maximize product value.

  • Dynamic, fun-loving, and yet driven We believe in working hard while keeping a great atmosphere.

  • Customer Success Manager

    2 days ago

    Tel Aviv, Tel Aviv, Israel PEAK- HR AS A SERVICE Full time ₪104,000 - ₪130,878 per year

    We're Hiring: Customer Success Manager | SaaS • Data Services • Account ManagementPEAK HR is a tech recruitment company, specializing in connecting top-tier talent with the most innovative startups and leading high-tech companies in the market >>>>>>A fast-growingB2B SaaS and data services companyis looking for aCustomer Success Manager (CSM)with strong...

  • Customer Success Manager

    1 week ago

    Tel Aviv, Tel Aviv, Israel Vegan-Friendly Full time ₪70,000 - ₪120,000 per year

    Customer Success ManagerVegan Friendly US & UKHybrid Position (Tel Aviv Offices)About usVegan-Friendly is a non-profit organization dedicated to promoting the vegan lifestyle. We certify restaurants and businesses that offer substantial and varied vegan options, and we certify products that are 100% vegan and do not cause harm to animals during their...

  • Customer Success Manager

    1 week ago

    Tel Aviv, Tel Aviv, Israel Sisense Full time $90,000 - $120,000 per year

    At Sisense, we are on a mission to empower modern data teams to deliver insights to everyone inside and outside their organizations. Sisense delivers insights to everyone by enabling our customers to answer complex questions with data and drive the best business outcomes possible. As a Strategic CSM, you will build strong relationships with our strategic...

  • Customer Success Manager

    1 week ago

    Tel Aviv, Tel Aviv, Israel Check Point Software Full time ₪90,000 - ₪120,000 per year

    Why Join Us?Join Veriti, Threat Exposure, a Check Point company, and help redefine Threat Exposure Management.Founded in 2021, Veriti pioneered the Preemptive Exposure Management (PEM) category - automating risk remediation across complex, multi-vendor environments. With continuous assessments and integrations with 70+ security tools, Veriti empowers teams...

  • Customer Success Manager

    1 week ago

    Tel Aviv, Tel Aviv, Israel Rayzone Group Full time ₪90,000 - ₪120,000 per year

    Rayzone Group, a leading cyber intelligence solutions provider, is seeking a dynamic and technically skilled Customer Success Manager (CSM) to join our growing team. This role begins as a maternity leave replacement focused on Customer Success and will evolve into a hybrid position combining CSM and Presales Engineering responsibilities.This is a unique...

  • Customer Success Manager

    1 week ago

    Tel Aviv, Tel Aviv, Israel BIScience Full time ₪90,000 - ₪120,000 per year

    BIScience is seeking an experiencedCustomer Success Managerto join our fast-growing team. In this role, you will play a pivotal part in supporting our local and international customers by providing technical assistance, account management, and proactive solutions. You will also collaborate closely with the Sales team to identify growth opportunities within...

  • Customer Success Manager

    20 hours ago

    Tel Aviv, Tel Aviv, Israel PrettyDamnQuick Full time ₪120,000 - ₪180,000 per year

    About the Company:At PrettyDamnQuick, we help eCommerce brands win—one checkout at a time.Our platform transforms static checkouts into dynamic profit engines, using AI-powered segmentation, A/B testing, and smart personalization to boost conversion, increase AOV, and drive loyalty from click to delivery.We're trusted by 250+ fast-growing brands and backed...

  • Customer Success Manager

    20 hours ago

    Tel Aviv, Tel Aviv, Israel monday Full time ₪90,000 - ₪120,000 per year

    We are , a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before.With over 2,500 employees across the globe, we grow by...

  • Customer Success Manager

    1 week ago

    Tel Aviv, Tel Aviv, Israel appalgo Full time $40,000 - $80,000 per year

    Junior Customer Success Manager:General Description:Appalgo is a performance-driven digital marketing company specializing in user acquisition for mobile apps. We partner with top brands and developers across industries like finance, gaming, and e-commerce, helping them scale through programmatic advertising, data-driven strategies, and advanced media buying...

  • Customer Success Manager

    1 week ago

    Tel Aviv, Tel Aviv, Israel IncrediBuild Full time $90,000 - $120,000 per year

    Who we are:Incredibuild empowers developers to radically accelerate their work by shortening build times, allowing more iterations and faster product releases. Thousands of customers including world-leading brands trust our platform to streamline and accelerate everything from compilation to release automation, generating great savings of resources and...