Sales Engineer

1 week ago

Center District, Israel AudioCodes Full time

About the Role

AudioCodes is seeking a highly skilled
Sales Engineer
to lead the technical engagement in Voice Transformation – including VoIP, UC/UCaaS, Contact Center modernization, and Conversational AI (CAI) projects in Israel.

The SE will own the technical part of the sales cycle — from opportunity identification through solution design, demonstrations, and Proof of Concepts (POCs), all the way to successful handover to post-sales.

You will work closely with partners, enterprise customers, telecom providers, and our internal teams to design and position cutting-edge solutions that combine AudioCodes products with leading partner technologies. This role demands both
deep technical expertise
in voice solutions and
strong consultative selling skills
.

Key Responsibilities

  • Provide
    consultation-level service
    to customers — from initial technical discussions to complete solution architecture and design.
  • Lead technical engagement in
    enterprise UC/UCaaS migration
    ,
    telecom provider migration to VoIP/UC
    , and
    digital transformation
    initiatives.
  • Design and position
    AI-driven chatbot and virtual assistant solutions
    for customer service, contact centers, and enterprise workflows.
  • Deliver
    engaging presentations
    and
    hands-on product demonstrations
    to customers, partners, and at industry events.
  • Act as the
    technical lead
    in RFP/RFI processes, ensuring complete and competitive responses.
  • Conduct
    Proof of Concept (POC)
    and first-time installations/demos with customers and partners.
  • Serve as the
    primary technical interface
    to channel partners, enabling and transferring technical knowledge.
  • Analyze customer requirements, translate them into high-level designs, and liaise with Product Management and R&D for solution alignment.
  • Provide
    product and solution training
    during the pre-sales phase.
  • Support marketing activities such as
    seminars, webinars, and roadshows
    .
  • Supervise interoperability and integration tests between AudioCodes solutions and customer/carrier systems.

Requirments:

Education

  • :Engineering or university degree in
    Telecommunications, Electrical Engineering, Computer Scienc
    e, or equivalent

.Experience

  • :5-10 year
    s in a presales or technical engineering role in
    Conversational AI (AI-powered customer experience solutions
    ),
    VoIP, SIP, SBC, IP Telephony, UC, UCaaS, and Contact Cente
    r environments
  • .Hands-on experience with
    Microsoft Teams, Zoom Phone, Cisco Webe
    x, and other public cloud communication services
    (Azure Communication Services, AWS, Amazon Chim
    e)
  • .Proven track record in designing and deploying
    enterprise communication solution
    s and
    carrier-grade system
    s
  • .Knowledge of
    Contact Center platform
    s (Genesys, Avaya, ININ, or others)
  • .Familiarity with
    digital transformatio
    n initiatives in the Israeli enterprise market

.Personal Skills

  • :Strong
    technical leadershi
    p and consultative selling abilities
  • .Excellent
    presentation and communicatio
    n skills in Hebrew and English
  • .Strong interpersonal skills, comfortable interacting with C-level, technical teams, and partners
  • .Team player, able to work effectively in a
    multinational and fast-pace
    d environment
  • .Self-motivated and able to manage multiple opportunities in parallel
  • .Willingness to
    travel across Israe
    l to meet customers and partners

.

Why Join U

s?At AudioCodes, you'll be at the forefront o
f next-generation voice, AI, and digital engagement solutio
ns. You'll work with leading enterprises, service providers, and partners in Israel's most dynamic industries, helping them transform the way they communicat

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