Customer Success Manager

14 hours ago

Tel Aviv, Tel Aviv, Israel Lexense Full time ₪60,000 - ₪120,000 per year


Lexense is on a mission to rebuild the way justice is being served. Our data-driven platform allows our customers to easily exercise their legal rights by unlocking the access to the court system.

We are looking for a highly motivated, talented, resourceful and energetic individual to join our company for the next phase of our fast moving story as Customer Success Manager.

This Customer Success Manager role is an opportunity to join our team, help build a strong customer success department and make a significant impact. Through an impeccable support experience, you will help our customers solve their aching conflicts, while drawing new insights and working closely with other team members in order to build and improve our product.

Responsibilities:

- Represent the voice of the customers and be part of the product development roadmap.

- Build CS working processes, suggest innovative solutions and look for service improvement opportunities.

- Be the point of contact for our customers on all media channels.

- Prioritize open issues, and ensure technical and service-related issues are handled quickly and appropriately.

- Build onboarding and training processes, and data knowledge centers.

- Support a team of CS representatives (Students).

- Study & implement new tools.

Requirements:

- LL.B.

- Excellent level of English.

- Excellent team player with strong interpersonal skills.

- High motivation to always learn new things and innovate current processes.

- Organizational skills.

- A passion for providing excellent customer service, and an understanding of its importance.

- CSM Experience / experience with CSM tools / B2C experience - big advantage.


  • Customer Success Manager

    14 hours ago

    Tel Aviv, Tel Aviv, Israel InspHire Full time ₪60,000 - ₪120,000 per year

    An Israeli company that enables to easily build, run, and scale dream workflows on one platform is looking for a Customer Success Manager. You'll join the Customer Success team based in Tel Aviv, Israel.The Customer Success Team is the trusted advisor for building relationships, driving product adoption, and empowering teams to fulfill their goals. By being...

  • Customer Success Manager

    1 week ago

    Tel Aviv, Tel Aviv, Israel MineOS Full time ₪60,000 - ₪80,000 per year

    Company DescriptionMineOS is an innovative platform blending AI with Privacy, Risk Management, and Compliance solutions. Ranked as the #1 Privacy Platform on G2 and acknowledged by Gartner and Forrester, MineOS helps organizations discover data, manage risks, and automate compliance efforts at scale. By leveraging AI Agents, the platform enables proactive...

  • Customer Success Manager

    14 hours ago

    Tel Aviv, Tel Aviv, Israel Atera Full time ₪60,000 - ₪120,000 per year

    We are looking for a Customer Success Manager to join our TLV teamOur Customer Success Managers are the face of Atera to our clients. Your goal is to learn as much as possible about our customers' needs and their business workflow. As a Customer Success Manager (CSM) for our SMB team, you will be expected to deliver value and ROI to Atera's largest clients....

  • Customer Success Manager

    14 hours ago

    Tel Aviv, Tel Aviv, Israel Neolithics Full time ₪90,000 - ₪120,000 per year

    We at Neolithics are developing disruptive technologies that revolutionize the entire food industry: from production to distribution. Our state-of-the-art inspection models examine tonnes of fresh produce more accurately and faster than anything else in the industry. Neolithics is reducing the cost of food. In addition, by reducing the food waste, we are...

  • Customer Success Manager

    14 hours ago

    Tel Aviv, Tel Aviv, Israel InspHire Full time $60,000 - $120,000 per year

    A company with the vision to simplify and streamline the work of Managed Service Providers and IT professionals is looking for a Customer Success Manager. The company was built to create one comprehensive solution for next-level IT professionals.  The company's customer success team has its finger on the pulse of the company's customers. They pride...

  • Customer Success Manager

    14 hours ago

    Tel Aviv, Tel Aviv, Israel Atera Full time ₪60,000 - ₪120,000 per year

    We are looking for a Customer Success Manager to join our TLV teamOur Customer Success Managers are the face of Atera to our clients. Your goal is to learn as much as possible about our customers' needs and their business workflow. As a Customer Success Manager (CSM) for our SMB team, you will be expected to deliver value and ROI to Atera's largest clients....

  • Customer Success Manager

    14 hours ago

    Tel Aviv, Tel Aviv, Israel Atera Full time ₪60,000 - ₪120,000 per year

    We are looking for a Customer Success Manager to join our TLV teamOur Customer Success Managers are the face of Atera to our clients. Your goal is to learn as much as possible about our customers' needs and their business workflow. As a Customer Success Manager (CSM) for our SMB team, you will be expected to deliver value and ROI to Atera's largest clients....

  • Customer Success Manager

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel Melingo AI Full time ₪120,000 - ₪180,000 per year

    Melingo AI is a trailblazing company specializing in cutting-edge AI-powered solutions and natural language processing.We're seeking a motivated Junior CSM to join our team and deliver high-class value to the EMEA market.As a Junior Customer Success Manager, you will play a key role in ensuring the success and satisfaction of our B2B clients. You will be...

  • Customer Success Manager

    1 week ago

    Tel Aviv, Tel Aviv, Israel ProfitZon Full time ₪60,000 - ₪80,000 per year

    Location:Hybrid (Israel)Full-time | Sunday–Thursday, 08:00–17:00 (break 13:00–14:00)About ProfitzonProfitzon is Israel's leading company helping individuals become successful Amazon business owners — without needing prior experience or time investment.We build, operate, and scale Amazon FBA stores end-to-end for hundreds of clients in Israel.Now...

  • Customer Success Manager

    14 hours ago

    Tel Aviv, Tel Aviv, Israel Rayzone Group Full time ₪120,000 - ₪240,000 per year

    Rayzone Group, a leading cyber intelligence solutions provider, is seeking a dynamic and technically skilledCustomer Success Manager (CSM)to join our growing team. This role begins as amaternity leave replacementfocused on Customer Success and will evolve into ahybrid position combining CSM and Presales Engineering responsibilities.This is a unique...