Travel Experience Specialist

5 days ago

Tel Aviv, Tel Aviv, Israel MrJapan Full time ₪40,000 - ₪80,000 per year

Job Overview
:

As a Travel Experience Specialist at , you will play a crucial role in assisting our clients with their travel needs throughout Japan. You will work closely with our team to ensure seamless trip planning and execution, providing exceptional service to our clients from start to finish.

Responsibilities
:

Reservations & Coordination
: Take full ownership of client reservations - hotels, ryokans, restaurants, attractions, workshops, and transportation. Communicate daily with local vendors and partners across Japan to confirm every booking and ensure everything runs on time. Double-check every reservation detail - names, times, confirmations, and locations.

Client Support
: Offer ongoing support to clients throughout their travels, addressing any questions, concerns, or unforeseen issues that may arise.

Client Communication
: Communicate with clients via email, phone, and in-person meetings to understand their travel preferences, interests, and requirements.

Itinerary Planning
: Design customized itineraries tailored to each client's preferences, including transportation, accommodations, activities, dining reservations, and cultural experiences.

Reservation Management
: Coordinate and confirm reservations for flights, hotels, tours, transportation services, and other travel-related activities.

Vendor Coordination
: Liaise with local vendors, tour operators, and hospitality partners to ensure seamless execution of planned activities and services.

Travel Documentation
: Provide clients with all necessary travel documentation, including itineraries, booking confirmations, and other relevant information.

Destination Knowledge
: Stay updated on travel trends, destination highlights, cultural nuances, and local regulations within Japan to provide accurate and insightful recommendations to clients.

Quality Assurance
: Ensure that all aspects of the travel experience meet or exceed client expectations, and promptly address any feedback or issues that arise.

Administrative Tasks
: Perform administrative duties such as maintaining client records, processing payments, and generating reports as needed.

Qualifications
:

-Bachelor's degree or equivalent.

-Excellent communication and interpersonal skills, with a customer-centric approach.

-Strong organizational abilities and attention to detail - 
a must

-Tech savviness - We technology, so if you're comfortable with travel software and digital tools, that's a plus.

-Proficiency in using travel booking systems and software.

-Great Hebrew and English skills (Japanese is a plus).

-Ability to work independently and as part of a team in a fast-paced environment.

-Passion for travel and a curiosity for Japan - a plus.

-Team Player & Fun to Work With – If you enjoy collaborating, problem-solving, and love sushi or ramen, you're one of us

  • Administrative Specialist

    1 week ago

    Tel Aviv, Tel Aviv, Israel Meta Full time ₪60,000 - ₪120,000 per year

    Meta is seeking an Administrative Specialist to join our Global Administrative Specialist program team. This role will support complex and high-volume calendaring, travel planning, and expense reporting for a number of leaders. Administrative Specialists provide remote support to leaders across the Company and its locations. This is a full time...

  • Travel Coordinator

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel Riskified Full time ₪60,000 - ₪120,000 per year

    About UsRiskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world's biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team...

  • Flight Operations Specialist

    3 days ago

    Tel Aviv, Tel Aviv, Israel Gordon Travel Group Full time ₪40,000 - ₪60,000 per year

    Job Title: Travel Agent, Air Tickets BookingDepartment: TravelReports to: CEOSummary:We are looking for a highly motivated and experienced air travel agent to join our team and specialize in group air ticket booking. The ideal candidate will have a strong understanding of the airline industry and be able to effectively manage the booking process for...

  • Administrative Specialist Lead

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel Meta Full time $90,000 - $120,000 per year

    Meta is seeking a highly motivated, skilled Lead to join the Admin Specialist Program team as an Administrative Specialist Lead. This role will be responsible for managing a growing team of Admin Specialists, and supporting complex and high-volume calendaring, travel planning, and expense reporting for a number of leaders. The core focus of this team is to...

  • Administrative Specialist

    7 days ago

    Tel Aviv, Tel Aviv, Israel Meta Full time ₪40,000 - ₪60,000 per year

    Meta is seeking an Administrative Specialist to join our Global Administrative Specialist program team. This role will support complex and high-volume calendaring, travel planning, and expense reporting for a number of leaders. Administrative Specialists provide remote support to leaders across the Company and its locations. This is a full time position. ...

  • Travel & Operations Manager –

    3 days ago

    Tel Aviv, Tel Aviv, Israel Billabook Full time ₪60,000 - ₪80,000 per year

    Billabook is a fast-growing travel startup, specializing in unbeatable hotel deals worldwide. We combine innovative technology with operational excellence to support travel agents, partners, and clients. If you have experience in the travel or hospitality industry, a hands-on operational mindset, and thrive in fast-paced environments, we'd love to meet...

  • Customer Experience Billing Specialist

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel GlassesUSA Full time ₪45,000 - ₪55,000 per year

    Founded in 2007, —part of the Optimax Eyewear group—has rapidly grown into a leading direct-to-consumer online eyewear retailer in the U.S. With the largest selection of styles and brands, we make it easy for everyone to find their perfect pair. Our mission is to enrich lives by offering eyewear tailored to individual needs, style preferences, and...

  • Senior Tour Operator

    5 days ago

    Tel Aviv, Tel Aviv, Israel Pomegranate Travel Full time ₪40,000 - ₪80,000 per year

    About Pomegranate TravelPomegranate Travel is a boutique luxury travel company specializing in tailor-made experiences across Israel, Jordan, Egypt, Morocco, and the broader Middle East. We curate deeply personal and culturally rich journeys for our clients, many of whom are discerning travelers seeking meaningful, immersive, and exclusive travel...

  • Senior Tour Operator

    2 days ago

    Tel Aviv, Tel Aviv, Israel Pomegranate Travel Full time ₪60,000 - ₪80,000 per year

    About Pomegranate TravelPomegranate Travel is a boutique luxury travel company specializing in tailor-made experiences across Israel, Jordan, Egypt, Morocco, and the broader Middle East. We curate deeply personal and culturally rich journeys for our clients, many of whom are discerning travelers seeking meaningful, immersive, and exclusive travel...

  • Content & Community Manager

    1 week ago

    Tel Aviv, Tel Aviv, Israel Roomer Travel Full time

    Roomer is on a mission to redefine travel for the next generation. Our innovative creator and video-based platform makes travel planning more immersive and engaging, while rewarding travelers in the process. By blending social engagement with travel booking, Roomer makes trip planning more intuitive, inspiring, and interactive. Whether you're looking for...