
Technical Support Engineer
1 day ago
Septier Communication Ltd. is a recognized leader in the dynamic world of cellular monitoring, analysis and interception systems solutions.
Founded in 1999, Septier conceptualizes, builds, and delivers a wide range of tailor-made products to clients worldwide including law enforcement, homeland security, and counterterrorism agencies, search and rescue organizations, telecom service providers, correctional facilities and more.
About the Role
A Support Engineer is a technical professional who will troubleshoot and resolve technical issues for customers by providing technical assistance, configuring systems, and maintaining hardware and software to ensure smooth operation and user satisfaction. Key responsibilities include responding to support tickets, diagnosing problems, providing step-by-step guidance, and documenting solutions. Essential skills for a Support Engineer include strong technical knowledge, problem-solving abilities, excellent communication, customer service, and adaptability.
In addition, the Support Engineer will be involved in the system installation, configuration, and integration process of the company's systems at the customer's site.
Requirements:
- 5 years of experience in technical customer services
- Good understanding of telecommunication technologies (focus on Cellular)
- Good understanding of IT technologies
- Deep knowledge of Windows and Linux OS
- Knowledge of Databases
- Good analysis and troubleshooting
- Willing to travel abroad (10%)
- Good English
Bonus Points
- Background in defense, or intelligence operations
- Familiarity with RF, geo-location, or cellular/networking systems
-
Junior Technical Support Engineer
1 week ago
Petah Tikva, Center District, Israel OPSWAT Full time $80,000 - $120,000 per yearOPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has...
-
Virtualization Technical Support Engineer
1 week ago
Petah Tikva, Center District, Israel TeraSky Full time ₪90,000 - ₪120,000 per yearTeraSky is a leading technology company specializing in VMware, Kubernetes (k8s), Data, and cloud technologies. Our mission is to deliver innovative solutions and exceptional services to our clients, empowering them to succeed in the digital era.As a Virtualization Technical Support Engineer, you will be providing support to commercial customers, in...
-
Virtualization Technical Support Engineer
1 week ago
Petah Tikva, Central District, Israel TeraSky Full time ₪40,000 - ₪80,000 per yearAs a Virtualization Technical Support Engineer, you will be providing support to commercial customers, in diagnosing, isolating, reproducing, and fixing technical issues in a timely manner. To be successful in this role, you must be a motivated self-starter and self-learner and possess strong customer service and technical problem-solving skills....
-
Technical Support Specialist
1 day ago
Petah Tikva, Center District, Israel mećkano Full time ₪104,000 - ₪130,878 per yearAbout the jobMeckano provides advanced end-to-end technological solutions for HR management and organizational efficiency. We are currently seeking a talentedTechnical Support Specialistto join our team.Responsibilities:Provide ongoing technical support to company employees: installations, configurations, and troubleshooting of end-user devices (computers,...
-
Technical Support Engineer
1 week ago
Petah Tikva, Central District, Israel Munters Full time ₪40,000 - ₪80,000 per yearJoin our global team and be the go-to expert for customers using our advanced programmable controllers You'll solve complex technical challenges, provide hands-on and remote support, and collaborate with a dynamic international team. This role includes exciting opportunities for global travel.What You Bring:5+ years in customer support with hands-on...
-
Technical Support Representative
1 week ago
Petah Tikva, Center District, Israel UWORK Full time ₪9,000 - ₪10,500 per yearA leading software company is looking for aTechnical Support Representative (Tier 1)to join our growing team.Salary: 9,000–10,500 ILS (depending on experience and scope)What you'll do:Provide professional Tier 1 support to customersDeliver clear explanations and product trainingTake ownership of customer satisfaction and ensure an excellent user...
-
Technical Support Engineer
1 week ago
Hod HaSharon, Center District, Israel Driivz Full time ₪60,000 - ₪80,000 per yearDriivz, a Vontier company, powers the e-mobility revolution with a market-leading, end-to-end EV charging and energy management platform for global charge point operators and electric mobility service providers.We offer a scalable, integrated solution that enables our clients to efficiently manage their networks and provide EV drivers with an exceptional...
-
Technical Support Engineer
3 days ago
Raanana, Center District, Israel NextVision Stabilized Systems Ltd. Full time ₪104,000 - ₪130,878 per yearWe are seeking a highly motivated and results-oriented Technical Support Specialist to join our team. The main role of Technical Support Specialist is to provide advanced product fit, troubleshooting and diagnostics for NextVision customers. This role requires strong analytical and troubleshooting skills.We are looking for a team player with exceptional...
-
Customer Support Engineer
1 week ago
Petah Tikva, Center District, Israel CyberArk Full time $90,000 - $120,000 per yearCompany DescriptionAbout CyberArk:CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle....
-
Technical Support Manager
5 days ago
Center District, Israel Waterfall Security Solutions Full time ₪104,000 - ₪130,878 per yearWe are looking for a Customer Field/Support Manager for post-sale activities.The position requires interfacing with clients as a technical expert both during the initial implementation and ongoing support of Waterfall Solutions at the customer's site.Responsibilities:Provide Tier 1-3 level support including reproduction and documentation of system...