Technical Support Representative

1 week ago


Petah Tikva Center District, Israel UWORK Full time ₪9,000 - ₪10,500 per year

A leading software company is looking for a
Technical Support Representative (Tier 1)
to join our growing team.

  • Salary: 9,000–10,500 ILS (depending on experience and scope)

What you'll do:

  • Provide professional Tier 1 support to customers
  • Deliver clear explanations and product training
  • Take ownership of customer satisfaction and ensure an excellent user experience

What you bring:

  • ~1 year of experience in customer service and technical support
  • Strong customer service mindset and problem-solving skills
  • Familiarity with the internet and digital marketing – advantage
  • Experience with SaaS companies – advantage

Position details:

  • Full-time position based at our Petah Tikva offices (1 hybrid day per week)
  • Flexible scope available –
    option for a reduced-hours role suitable for parents
  • Working hours: 09:00–18:00

If you're passionate about technology, customer success, and working in a collaborative environment, we'd love to hear from you



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