
Technical Support Representative
1 week ago
A leading software company is looking for a
Technical Support Representative (Tier 1)
to join our growing team.
- Salary: 9,000–10,500 ILS (depending on experience and scope)
What you'll do:
- Provide professional Tier 1 support to customers
- Deliver clear explanations and product training
- Take ownership of customer satisfaction and ensure an excellent user experience
What you bring:
- ~1 year of experience in customer service and technical support
- Strong customer service mindset and problem-solving skills
- Familiarity with the internet and digital marketing – advantage
- Experience with SaaS companies – advantage
Position details:
- Full-time position based at our Petah Tikva offices (1 hybrid day per week)
- Flexible scope available –
option for a reduced-hours role suitable for parents - Working hours: 09:00–18:00
If you're passionate about technology, customer success, and working in a collaborative environment, we'd love to hear from you
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