Customer Support

4 days ago

Netanya Center District, Israel Snatch UP Jobs Full time ₪30,000 - ₪60,000 per year

Relocation Opportunity for EU passports or holders of work visas for Portugal
Must have EU passport or Work Visa to apply
Are you enthusiastic about online advertising and emerging technologies? Would you like to join one of the most innovative tech companies? As a Customer Care Advisor, you will support our client and expand your knowledge in online advertising within a dynamic and fast-paced environment.

Responsibilities
As part of a team supporting various product lines, you will provide reactive support through phone, email, and chat, focusing on troubleshooting and efficient issue resolution for small and medium business clients. Your daily activities will include:

  • Offering optimal advice on various inquiries from business clients.
  • Building meaningful relationships with key decision-makers in the marketing industry and acting as a consultant for their online advertising strategies.
  • Understanding client business goals to align them with appropriate online advertising solutions.
  • Providing strategic campaign support to educate clients.
  • Ensuring high levels of customer satisfaction with a focus on quality and results.

Requirements

  • Willingness to relocate to Lisbon, Portugal.
  • EU Passport or Portuguese work permit.
  • Excellent spoken Hebrew and English skills.

Training Program
A robust training program for all new employees is essential for building a successful career.

  • Duration: 4 weeks of classroom training, followed by 1 additional week of nesting.
  • Language: Training conducted in English.
  • Hours: 8 hours per day, with start times varying between 08:30 and 09:30, depending on your group.

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