Customer Success Manager

2 weeks ago

Tel Aviv, Tel Aviv, Israel UR Jobs Full time $90,000 - $120,000 per year

Account Manager - Fast-Growing SaaS Startup | Series A ($7M Raised)
Location: Tel Aviv (4 days/week in office)
Join a fast-growing SaaS startup that's disrupting the cyber world with a modern, cutting-edge approach. Backed by top-tier VCs and fresh off a successful $7 million Series A, we're scaling fast — and we're looking for an
Account Manager
who's ready to roll up their sleeves, think strategically, and thrive in a high-energy, high-impact environment.

This isn't your typical 9-to-5 — we're a startup with a bold vision and a collaborative culture. You'll be a
strategic partner
to our key clients, helping them realize value, scale their operations, and drive business outcomes using our SaaS solutions. You'll play a crucial role in shaping the customer experience, advocating for client needs, and directly influencing our product roadmap.

What You'll Do

  • Build strong, trust-based relationships with decision-makers at key accounts.
  • Deeply understand client goals, challenges, and technical environments.
  • Identify and drive upsell and cross-sell opportunities to increase account value.
  • Lead onboarding for new clients, ensuring a seamless and value-driven start.
  • Troubleshoot technical issues with internal QA and product teams.
  • Advocate for clients internally, influencing product improvements and innovation.
  • Act as a proactive, hands-on partner — not just a vendor.

What We're Looking For

  • 3-5 years of Account Management experience (SaaS strongly preferred).
  • Proven track record of meeting or exceeding revenue goals.
  • Experience owning the full client lifecycle — onboarding to expansion.
  • Strong technical acumen and ability to translate complex solutions to business value.
  • Excellent communication and relationship-building skills.
  • Proactive, entrepreneurial, and highly adaptable — you take initiative and get things done.
  • Passion for innovation and thriving in a dynamic, fast-paced environment.

Why Join Us

  • Be part of a modern cyber disruptor that's rethinking the status quo.
  • Work alongside passionate, driven teammates who are building something big.
  • Tons of room for professional growth and internal mobility.
  • Hybrid work setup with a vibrant office in Tel Aviv (4 days/week in office).
  • Direct impact on product, process, and client success — your voice matters here.

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