Help Desk Specialist

7 days ago

Tel Aviv, Tel Aviv, Israel RADCOM Full time ₪40,000 - ₪80,000 per year

RADCOM (Nasdaq: RDCM) is a leading expert in 5G ready cloud-native, network intelligence solutions for telecom operators transitioning to 5G. The RADCOM Network Intelligence suite offers intelligent, container-based, on-demand solutions to deliver network analysis from the RAN to the Core for 5G assurance.

We are looking for a motivated and customer-oriented Helpdesk Technician to provide technical support to our employees. As a key member of the IT team, you will be the first point of contact for technical issues and will help ensure smooth day-to-day operations by resolving hardware, software, and network problems promptly and efficiently.

Key Responsibilities:


• Serve as the first point of contact for users seeking technical assistance (via ticketing system, email, or in-person).


• Providing end-user support to all employees globally.


• Troubleshoot and resolve hardware, software, and network-related issues.


• Provide support for Windows, macOS, Microsoft Office, email systems, and other standard software.


• Set up and configure new user accounts, computers, and mobile devices.


• Escalate complex issues to higher-level IT staff as needed.


• Maintain documentation of support activities and technical procedures.


• Assist in maintaining IT inventory and tracking assets.

Requirements:


• Proven experience as a IT Support Technician or other customer support role.


• Good understanding of computer systems, mobile devices, and other tech products.


• Ability to diagnose and resolve basic technical issues.


• Excellent communication skills and a service-oriented attitude.


• Ability to work independently and as part of a team.


• Familiarity with ticketing systems and remote support tools.

  • IT Help Desk Specialist

    1 week ago

    Tel Aviv, Tel Aviv, Israel Upwind Security Full time ₪60,000 - ₪80,000 per year

    DescriptionUpwind is a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, providing precise insights and efficient cloud security management. Unlike traditional tools, Upwind uses runtime data proactively for risk prioritization and posture insights, ensuring teams focus on what truly matters....

  • Help Desk Manager

    1 week ago

    Tel Aviv, Tel Aviv, Israel Experis Israel Full time $90,000 - $120,000 per year

    We are seeking an experienced and motivatedHelp Desk Managerto lead our technical support team and drive operational excellence in IT service delivery.Responsibilities:Manage and lead the Help Desk team, including task assignment, supervision, and performance monitoring.Provide high-level technical support and guidance on complex issues.Oversee ticketing...

  • Help Desk

    1 week ago

    Tel Aviv, Tel Aviv, Israel Logica-IT Full time ₪104,000 - ₪130,878 per year

    דרוש/ה נציג/ת Help Desk טלפוני/ת – עבודה בארגון גדול בצוות נעים ומקצועייש לך ניסיון בתמיכה טכנית ורצון להשתלב בצוות צעיר ודינמי?אנחנו מחפשים נציג/ת Help Desk טלפוני/ת לעבודה בסביבה טכנולוגית מתקדמת...

  • IT Help Desk

    1 week ago

    Tel Aviv, Tel Aviv, Israel monday Full time $60,000 - $80,000 per year

    DescriptionAbout The RoleProvide 1st level support to all employees around the world. Respond to IT support tickets, and troubleshoot hardware and software problems with Apple and Microsoft products, both on-site and remotely. Support internal users in order to solve problems related to their workstations. Configure, install and maintain all office...

  • Help Desk

    1 week ago

    Tel Aviv, Tel Aviv, Israel AGILINA Full time ₪40,000 - ₪60,000 per year

    דרוש/ה Help Desk למשרה התחלתית בתחוםהזדמנות מדהימה להשתלב בארגון יציב עם אופציות קידוםמשרה מלאה במשמרות בוקר+ערב, צפון ת"אתיאור התפקיד:· קו ראשון לתקלות כיתה ומשרדים.· מתן שירות ותמיכה לכלל עובדי...

  • Help Desk Team Lead

    1 week ago

    Tel Aviv, Tel Aviv, Israel Peak Innovation Full time ₪60,000 - ₪80,000 per year

    אנחנו מחפשים ראש/ת צוות תמיכה HELP DESK- הזדמנות מעולה להצטרף לאחד הארגונים המובילים במשקתיאור התפקיד:לחברת IT דרוש/ה ראש/ת צוות תמיכה טכנית פנים ארגונית HELP DESK.התפקיד כולל:ניהול צוות תמיכה בסדר גודל של כ...

  • IT Help Desk

    3 days ago

    Tel Aviv, Tel Aviv, Israel Riverside Full time ₪104,000 - ₪130,878 per year

    For many of us there's that one podcast we never miss, and video content is part of our daily routine, whether it's professional or personal. But how many of us truly understand the effort that goes on behind the scenes? Here at Riverside, we know it well. That's exactly why we built an AI-powered platform that helps content creators, podcasters, marketeers,...

  • IT Help Desk

    3 days ago

    Tel Aviv, Tel Aviv, Israel riverside Full time ₪70,000 - ₪120,000 per year

    For many of us there's that one podcast we never miss, and video content is part of our daily routine, whether it's professional or personal. But how many of us truly understand the effort that goes on behind the scenes? Here at Riverside, we know it well. That's exactly why we built an AI-powered platform that helps content creators, podcasters, marketeers,...

  • איש/אשת Help Desk

    1 week ago

    Tel Aviv, Tel Aviv, Israel Prologic Ltd Full time ₪45,000 - ₪60,000 per year

    לארגון ממשלתי בירושלים דרוש/ה איש/אשת Help Desk התפקיד כולל תמיכה בהפעלת מחשב והרשת הארגונית במתן שירות ותמיכה טכנית. שנת ניסיון לפחות כתומך/ת טכני/ת או Helpdesk ידע בתמיכה בסביבת Microsoft, כולל מערכות הפעלה...

  • דרוש/ה תומכ/ת help desk לארגון רפואי

    1 week ago

    Tel Aviv, Tel Aviv, Israel מטריקס Full time ₪60,000 - ₪80,000 per year

    דרוש/ה תומכ/ת HELP DESK לארגון רפואי התפקיד כולל מתן תמיכה טכנית טלפונית לעובדי הארגון וטיפול בתקלות תוכנה וחומרה מרחוק עבודה במוקד תמיכה טכנית עם מענה ישיר למשתמשים ופתרון בעיות טכניות שוטפות משרה...