Help Desk Representative

4 days ago

Tel Aviv, Tel Aviv, Israel G-MEL Full time ₪40,000 - ₪60,000 per year

Company Description

G-Mel is a boutique IT company providing high-standard IT and cybersecurity services for small businesses.

Our clients trust us with their most sensitive information — and we help them stay
productive
and
secure
.

We're looking for a technical, curious, and service-oriented person who loves solving problems and helping others.

Role Description

This is a full-time remote role for a Help Desk Representative. The Help Desk Representative will be responsible for providing efficient and high-quality support to customers, troubleshooting technical issues, and resolving inquiries in a timely manner. Responsibilities include responding to customer queries, escalating complex issues to the relevant departments, and ensuring overall customer satisfaction.

Your day-to-day activities will mainly include:

Help users with everyday issues with their Windows, Printers, Ethernet, Wifi, etc...

Configure new laptops and keep clients' systems secure and up to date.

Monitor alerts from Defender and Sophos and check backups

Visit client offices when needed to troubleshoot or set up equipment.

What we're looking for:

Strong knowledge of Windows 10/11, Microsoft 365, and networking basics.

Understanding of cybersecurity fundamentals (EDR, MFA, backups, etc.).

Excellent customer service and communication skills.

  • Help Desk Administrator

    10 hours ago

    Tel Aviv, Tel Aviv, Israel Sygnia Full time ₪40,000 - ₪80,000 per year

    Sygnia is a top-tier cyber technology and services company, providing high-end consulting and incident response support for organizations worldwide. Sygnia works with companies to proactively build their cyber resilience, and to respond to and defeat attacks within their networks. Sygnia is the trusted advisor and cyber security service provider of IT and...

  • 155014 Help Desk

    1 week ago

    Tel Aviv, Tel Aviv, Israel ווין ג׳ובס Full time ₪40,000 - ₪80,000 per year

    A HIGH-TECH company is looking for a Help Desk technicianJob Requirements:Experienced help desk technicianExtensive knowledge in Windows operations system servers and workstations, Office 2013/2016, Office 365, DNS, DHCP, Active Directory.Good understanding of computer systems, mobile devices, and other tech productsAbility to diagnose and resolve problems...

  • Help Desk and Systems Administrator

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel Hello Heart Full time ₪120,000 - ₪180,000 per year

    About Hello Heart:Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke – the leading cause of death in the United States. Peer-reviewed...

  • Help Desk and Systems Administrator

    1 week ago

    Tel Aviv, Tel Aviv, Israel Hello Heart Full time ₪40,000 - ₪60,000 per year

    About Hello HeartHello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke – the leading cause of death in the United States. Peer-reviewed...

  • מנהל/ת Help Desk

    2 days ago

    Tel Aviv, Tel Aviv, Israel מעוף חולון Full time ₪60,000 - ₪120,000 per year

    דרוש/ה מנהל/ת מחלקת Help Desk מוכשר/ת להובלת צוות התמיכה הטכנית בארגון. התפקיד כולל אחראיות על ניהול צוות התמיכה ועל מתן שירות מקצועי, יעיל ואיכותי לכלל משתמשי הארגון, החל מתמיכה יומיומית ועד לניהול...

  • Help Desk Specialist

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel 4M Analytics Ltd Full time $30,000 - $60,000 per year

    Who We Are:The 4M story is likely one you haven't heard before: We are on a mission to unlock access to the world below us, to do for the world below ground what Google Maps did for the world above. By leveraging cutting-edge technology, we are mapping the subsurface infrastructure to make reliable, real-time utility data accessible to the construction...

  • איש/אשת Help Desk Specialist היבירידי

    10 hours ago

    Tel Aviv, Tel Aviv, Israel אוקטאלי אינטגרציה בע"מ Full time ₪45,000 - ₪60,000 per year

    דרוש /ה מומחה /ית Help desk לחברה גדולה בתחום התקשורת באיזור המרכז משרה היברידית תנאים טובים תמיכה טכנית בסביבת macOS ו Windows ניהול משתמשים והרשאות ב Google Workspace ו Okta עבודה עם Jira תמיכה באפליקציות וציוד קצה...

  • Help Desk specialist

    6 days ago

    Tel Aviv, Tel Aviv, Israel Rapyd Full time ₪40,000 - ₪60,000 per year

    Rapyd has unified payments, payouts and fintech on one worldwide platform, and we're assembling the world's best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.We believe in straight talk, quick decisions, strong execution and elegant...

  • Help Desk Specialist

    6 days ago

    Tel Aviv, Tel Aviv, Israel Rapyd Full time

    Rapyd Is Building the Future of FintechRapyd is a financial technology company that allows businesses to accept and make payments anywhere, using any method. By building the largest local payments network, we're unleashing global opportunities, letting businesses reach new markets faster and giving more consumers access to innovative goods and services.Built...

  • Help Desk Specialist

    6 days ago

    Tel Aviv, Tel Aviv, Israel Rapyd Full time ₪40,000 - ₪60,000 per year

    Rapyd has unified payments, payouts and fintech on one worldwide platform, and we're assembling the world's best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.We believe in straight talk, quick decisions, strong execution and elegant...