Customer Retention Specialist

15 hours ago


Tel Aviv, Tel Aviv, Israel beBeeRetention Full time

Seeking a seasoned Customer Retention Specialist to join our team.

","Job Summary:", "We are seeking a dedicated and motivated individual for the role of Customer Retention Specialist. Ideal candidates will possess strong communication skills and a passion for delivering exceptional customer service, with a focus on retaining clients and driving business growth.","Responsibilities:Provide world-class customer service and support to existing clients in relevant markets.Engage customers proactively to understand their needs and address any concerns.Utilize effective communication techniques to retain clients and promote services.Maintain accurate records of customer interactions and follow-ups.Collaborate with team members to achieve daily and monthly retention targets.","Requirements:
  • Proven experience in customer-facing roles or sales environments.
  • Excellent communication and interpersonal skills in English, with proficiency in French preferred.
  • Strong analytical and problem-solving abilities.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Flexibility to work varying shifts as required.","Benefits:
    • Competitive salary and benefits package.
    • Incentives 12-13%
    • Monday - Thursday shifts only.",


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