Support Engineer

2 weeks ago

Netanya Center District, Israel Genpact Full time ₪60,000 - ₪80,000 per year

With a startup spirit and 130,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.

Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Welcome to the relentless pursuit of better.

Inviting applications for the role of Product Support Engineer

We create products and platforms that demonstrate outstanding design for our clients and their customers. And this is your opportunity to be part of a team that is creating positive impact on the world by developing products that people love and making a difference in people's lives.

It is a unique opportunity to be part of the team that is working with cutting-edge technologies to create a new SaaS orchestration platform. This platform will be used by global Fortune 500 companies. We need someone who can think really big.

Now, we're calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.

Help our customers with issues and questions related to our product.

Be part of a large corporate in a global environment

Work Mon-Fri (2 choice days a week from home)

Morning shift 10:00– 19:00

Take on-call shifts during nights and weekends

Technical Requirements:

If you have 2 or more of the following, then let's talk:

· BA in computer science or equivalent

· Experience in Tier3 support or professional services

· English – excellent writing and conversational skills.

· Experience with PowerShell and DevOps tools

· SQL scripting and DB maintenance

· Experience with HTML, CSS, JavaScript,Node JS, React

· Experience in programming, would be an advantage

· Experience in system log analysis

· Experience with Windows servers and IIS

· Experience with cloud services

· 6 years of experience in similar jobs

Requirements:

Nice to have:

· Experience with Azure

· Experience with Azure Dev ops

· Experience with Azure Kubernetes and docker

· Experience with Grafana

· Experience with Web services and Oauth authentication

· Experience with Azure Open AI

Personal qualities:

If you relate to the following, then let's talk:

· I'm a team player.

· I'm solution oriented with a "can do" attitude.

· I'm passionate about discovering how things work.

· I'm autodidact who has the patience to learn via trial and error.

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