CRM & ERP Manager – Dynamics 365 Expert

3 days ago

Center District, Israel zap group Full time ₪120,000 - ₪180,000 per year

Are you ready to lead cutting-edge digital transformation?

Zap Group's Technology Division is looking for an experienced
CRM & ERP Manager
to take full ownership of our
Dynamics 365 ecosystem
and drive innovation across the organization.

This is your chance to shape mission-critical systems, lead a professional team, and influence the way millions of users interact with our products and services.

What you'll do:

  • Lead and mentor a team of CRM/ERP experts, driving growth and excellence.
  • Own and manage
    Dynamics 365 (CRM & ERP)
    – from development and upgrades to ongoing optimization.
  • Deliver cross-company projects in
    sales, service, customer experience, and operations
    .
  • Design and automate business processes using
    Power Automate & Power Platform
    .
  • Collaborate closely with Sales, Service, Finance, and Operations to translate business needs into smart, scalable solutions.
  • Ensure system reliability, efficiency, and innovation to meet future business challenges.

What you bring:

  • 5+ years of hands-on experience with
    Dynamics 365 (CRM/ERP)
    .
  • 3+ years of proven leadership managing
    tech teams
    .
  • Deep knowledge of
    Power Automate and Power Platform
    .
  • Experience leading
    enterprise-wide technology projects
    .
  • Strong business orientation with the ability to bridge
    business goals and technology
    .
  • Excellent leadership, teamwork, and communication skills.

Extra points if you have:

  • Experience in large organizations with multiple complex systems.
  • Familiarity with
    BI tools and integration platforms
    .
  • Relevant certifications in
    Dynamics 365 / Power Platform
    .

Why Zap Group?

At Zap, technology meets scale.

You'll be at the heart of our digital evolution – leading projects that directly impact millions of customers while working in a collaborative, forward-thinking culture that embraces
AI, automation, and innovation
.

Ready to make an impact? Apply now and join us in shaping the future of customer engagement and operational excellence

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