Customer Success Manager

12 hours ago

Tel Aviv, Tel Aviv, Israel Alison Full time ₪65,000 - ₪90,000 per year

Change the future of creative insights and creation with

Stop the guesswork. End the A/B testing. Produce results-driven creative faster than ever with Alison, the world's best AI-powered video creative analysis platform. From ideation to optimization to production, Alison makes it easier than ever to create assets such as videos, banners, and playable ads with the highest likelihood of success. Our unique SaaS technology allows businesses to identify their top-performing elements in creatives, get full-funnel data, and perform intelligent competitive analysis.

About the Position

We're looking for a Customer Success Manager with a strong background in data analysis or online marketing to join our growing team. This role is ideal for someone who thrives on understanding customer goals, working with performance data, and building long-term client value.

As a CSM at , you'll work closely with mid-market and enterprise clients to drive value from our platform. You'll use your analytical skills and marketing knowledge to provide data-driven insights, guide optimization strategies, and support customer growth. If you have hands-on experience in Customer Success along with a background in data analysis or online marketing, this position is designed to maximize your skills across both domains — allowing you to drive growth and deepen customer relationships through strategic insights and client management.

Your key responsibilities will include:

  • Customer Strategy & Engagement
    : Build deep relationships and act as a strategic partner to clients, understanding their marketing goals and aligning Alison's solutions to meet them.
  • Insight-Driven Onboarding
    : Guide new clients through onboarding using both product and marketing performance data to ensure fast time-to-value.
  • Data-Backed Support
    : Monitor platform usage, performance KPIs, and creative outcomes to identify optimization opportunities and provide proactive recommendations.
  • Client Education
    : Empower users to leverage the full potential of our platform through hands-on guidance, insights, and training.
  • Retention & Growth
    : Manage renewals and identify expansion opportunities. Work alongside sales and product teams to unlock client growth.
  • Feedback & Product Loop
    : Act as the voice of the customer — collect feedback and share trends with product, R&D, and marketing teams.

What We're Looking For

  • At least 3 years of experience as a Customer Success Manager in a SaaS B2B environment, preferably in the Martech / Adtech industry.
  • Previous experience in Online Marketing or Data Analysis roles.
  • Strong analytical background — comfortable working with dashboards, performance metrics, and campaign data.
  • Solid understanding of digital marketing strategies, creative testing, and user acquisition channels.
  • Experience working with global enterprise clients.
  • Excellent communication and storytelling skills — able to turn data into clear, value-driven narratives.
  • Native or near-native English speaker.
  • Startup experience or mindset: hands-on, "can-do," thrive in a fast-paced environment, and results-oriented.
  • Degree in Business, Marketing, Data Analytics, or a related field; MBA is a plus.

Ready to bring your marketing or data experience into a customer-facing, strategic role?

is where creativity meets intelligence — and we'd love for you to help lead the way.

Creative analysts in the crowd? We'd love to chat :)

  • Manager of Customer Success

    12 hours ago

    Tel Aviv, Tel Aviv, Israel AnyTrack Full time ₪60,000 - ₪90,000 per year

    The RoleWe're looking for a Customer Success Manager to own and scale our entire customer success operation. This isn't a support ticket role You'll build, run, and optimize our success function from the ground up while directly supporting customers who rely on our software to run their businesses.You'll be the bridge between our customers, our product team,...

  • Customer Success Manager

    12 hours ago

    Tel Aviv, Tel Aviv, Israel MineOS Full time ₪60,000 - ₪80,000 per year

    Company DescriptionMineOS is an innovative platform blending AI with Privacy, Risk Management, and Compliance solutions. Ranked as the #1 Privacy Platform on G2 and acknowledged by Gartner and Forrester, MineOS helps organizations discover data, manage risks, and automate compliance efforts at scale. By leveraging AI Agents, the platform enables proactive...

  • Customer Success Manager

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel Melingo AI Full time ₪120,000 - ₪180,000 per year

    Melingo AI is a trailblazing company specializing in cutting-edge AI-powered solutions and natural language processing.We're seeking a motivated Junior CSM to join our team and deliver high-class value to the EMEA market.As a Junior Customer Success Manager, you will play a key role in ensuring the success and satisfaction of our B2B clients. You will be...

  • Customer Success Manager

    12 hours ago

    Tel Aviv, Tel Aviv, Israel Atera Full time ₪60,000 - ₪80,000 per year

    Atera is leading the future of IT with the world's first Autonomous IT platform, with built-in AI agents. At its core is IT Autopilot, functioning as a personal IT professional for every employee, and AI Copilot, an IT technician's companion designed to boost productivity and efficiency. The full-stack platform unifies RMM, ticketing, help desk, patch...

  • Customer Success Manager

    12 hours ago

    Tel Aviv, Tel Aviv, Israel ProfitZon Full time ₪60,000 - ₪80,000 per year

    Location:Hybrid (Israel)Full-time | Sunday–Thursday, 08:00–17:00 (break 13:00–14:00)About ProfitzonProfitzon is Israel's leading company helping individuals become successful Amazon business owners — without needing prior experience or time investment.We build, operate, and scale Amazon FBA stores end-to-end for hundreds of clients in Israel.Now...

  • Customer Success Manager

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel monday Full time ₪90,000 - ₪120,000 per year

    DescriptionWe are , a global software company transforming how businesses run. Our product suite adapts to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before.With over 2,500 employees across the globe, we...

  • Customer Success Manager

    12 hours ago

    Tel Aviv, Tel Aviv, Israel altshare Full time ₪90,000 - ₪120,000 per year

    altshare – Leading the Equity Management Revolutionaltshare delivers advanced, regulation-ready solutions for Equity Management, Trustee Services, Stock Administration, and Compensation Plans.With 3,000+ companies, 150 venture capital firms, and over 120,000 beneficiaries worldwide, altshare is recognized as a trusted industry leader.Powered by the...

  • Customer Success Manager

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel monday Full time ₪60,000 - ₪120,000 per year

    We are , a global software company transforming how businesses run. Our product suite adapts to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before.With over 2,500 employees across the globe, we grow by...

  • Customer Success Manager

    12 hours ago

    Tel Aviv, Tel Aviv, Israel BIScience Full time ₪90,000 - ₪120,000 per year

    BIScience is seeking an experiencedCustomer Success Managerto join our fast-growing team. In this role, you will play a pivotal part in supporting our local and international customers by providing technical assistance, account management, and proactive solutions. You will also collaborate closely with the Sales team to identify growth opportunities within...

  • Customer Success Manager

    12 hours ago

    Tel Aviv, Tel Aviv, Israel Bitsight Full time ₪60,000 - ₪120,000 per year

    Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss.Built on over a decade of technological...