
Digital Customer Success Expert
5 hours ago
About the Role
">We are looking for a seasoned professional to join our team as a Client Solutions Manager. This individual will be responsible for providing exceptional customer service and support to key advertisers and agencies, helping them navigate Amazon ad products and drive campaign success.
">The ideal candidate will possess excellent analytical skills, with proficiency in tools such as Advanced Excel, Google Suite, and BI software. They will also have a strong understanding of digital media platforms, advertising success metrics, and industry trends, including programmatic marketing and ad tech.
">As a Client Solutions Manager, you will serve as an external consultant, educating clients and agencies on product solutions and driving adoption. You will provide expert advice on campaign planning, creation, and execution, while ensuring that client marketing goals are met.
">This is an exciting opportunity for a motivated and results-driven individual to join a dynamic and supportive team. If you have a passion for delivering exceptional customer service and driving business growth, we encourage you to apply.
">About the Team
">We are a collaborative and innovative team that values partnership and communication. We believe in empowering each other to achieve great things, and we are committed to creating an environment where everyone can thrive.
">As a member of our team, you will have the opportunity to work with a diverse range of clients and partners, driving business growth and delivering exceptional results. We offer a flexible and adaptable work environment, with opportunities for growth and development.
">What You Will Be Doing
">- ">
- Serve as an external consultant, educating clients and agencies on Amazon ad products and driving adoption.">
- Provide expert advice on campaign planning, creation, and execution, ensuring client marketing goals are met.">
- Analyze data and develop insights to inform campaign optimization and improvement.">
- Develop and maintain strong relationships with clients and partners, ensuring exceptional customer service and support.">
- Collaborate with internal teams to drive business growth and deliver exceptional results.">
What Makes You a Good Fit
">You have a proven track record of delivering exceptional customer service and support, with a strong understanding of digital media platforms and advertising success metrics.
">You possess excellent analytical skills, with proficiency in tools such as Advanced Excel, Google Suite, and BI software.
">You have a strong understanding of industry trends, including programmatic marketing and ad tech.
">You are a motivated and results-driven individual, with a passion for delivering business growth and driving exceptional results.
">Benefits
">We offer a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off.
">We also offer opportunities for growth and development, with training and mentorship programs designed to help you succeed.
">Our office is located in [insert location], with easy access to public transportation and amenities.
">Additional Information
">Please note that this is a full-time position, with regular working hours and some flexibility for remote work.
">We are an equal opportunities employer, committed to diversity and inclusion.
">If you are passionate about delivering exceptional customer service and driving business growth, we encourage you to apply.
"][original language = en],-
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