Digital Relationship Manager

1 week ago


Tel AvivYafo, Israel beBeeCare Full time
Customer Success Specialist

We're on a mission to empower entrepreneurs and businesses to succeed online. Our Customer Care Guild is at the forefront of this journey, working closely with our Product teams to deeply understand Wix technologies and services.

In this role, you'll be the voice of our users, guiding them through their journey and providing expert advice to help them achieve their goals. You'll work in small, agile teams to drive customer satisfaction and improve our support processes.

About the Role

You will:

  • Provide exceptional care to our users through multiple channels, including calls, chats, and email
  • Develop a deep understanding of each user's business goals and needs, and provide tailored guidance to help them succeed
  • Analyze user behavior and content suitability to identify areas for improvement and optimize user satisfaction
  • Collaborate with cross-functional teams to develop and implement process improvements and best practices
  • Work with our Product teams to influence the development of new features and enhancements that meet our users' evolving needs
Requirements

To succeed in this role, you'll need:

  • Fully proficient in Hebrew and fluent in English
  • At least 1-year of customer service experience (in any industry)
  • Strong analytical and problem-solving skills, with the ability to think critically and creatively
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with users and colleagues alike
  • A passion for continuous learning and self-improvement, with a desire to stay up-to-date with the latest technologies and trends
What We Offer

As a member of our Customer Care Guild, you'll enjoy:

  • A dynamic and supportive work environment, with opportunities to collaborate with talented professionals from diverse backgrounds
  • A comprehensive benefits package, including competitive compensation, health insurance, and retirement plans
  • Ongoing training and development opportunities, to help you grow and advance in your career
  • The chance to make a real impact, driving customer satisfaction and loyalty while helping to shape the future of our products and services
Additional Information

This role is hybrid, with a mix of remote and office work. Please send your CV in English.



  • Tel Aviv-Yafo, Israel beBeePartnership Full time

    Job Opportunity: Partnership Development SpecialistWe are seeking a highly skilled and motivated individual to join our team as a Partnership Development Specialist. This role involves building and maintaining strong relationships with brands and agencies to expand their digital presence on social media platforms.Key Responsibilities:Identify, prioritize,...


  • Tel Aviv-Yafo, Israel beBeeAcquisition Full time

    We're on the hunt for a seasoned Digital Acquisition Expert to spearhead our large-scale user acquisition efforts.About the RoleAs a Digital Acquisition Expert, you'll be responsible for leading and managing programmatic user acquisition campaigns across multiple platforms. Your goal will be to develop and execute performance-driven strategies that meet key...


  • Tel Aviv-Yafo, Israel beBeeDesign Full time

    Product Design Team Leader">We are growing and looking for future team members who value growth, teamwork, and success. Our organization is revolutionizing the way IT and security teams gain comprehensive visibility and control over their digital assets and relationships.About us:Our mission is to solve complex challenges by delivering critical context...


  • Tel Aviv-Yafo, Israel beBeeEngineering Full time

    About the RoleWe are seeking a skilled Engineering Manager to lead the development of our on-premises platform.This platform provides a container-based runtime environment, designed for flexibility, scalability, and performance in diverse enterprise environments.The successful candidate will have strong leadership skills, knowledge of container technologies,...


  • Tel Aviv, Tel Aviv, Israel beBeeRelationship Full time

    Key Position: Client Relationship SpecialistAbout the RoleWe are seeking a dedicated and motivated individual for a Client Relationship Specialist position. Ideal candidates will possess strong communication skills, a passion for customer service, and a focus on building long-term relationships with clients.Deliver exceptional customer support and services...


  • Tel Aviv-Yafo, Israel beBeeSEO Full time

    Job DescriptionWe are seeking a seasoned SEO professional to join our team. This role will focus on developing and implementing effective search engine optimization strategies to drive growth and maximize organic search visibility.Collaborate with the SEO team to develop and execute targeted strategies and tactics.Develop, manage, and optimize SEO and Large...


  • Tel Aviv-Yafo, Israel beBeeCustomerSuccess Full time

    As a seasoned customer success expert, you will play a pivotal role in driving the growth and adoption of our platform. Your primary responsibility will be to lead and manage the onboarding process for our brands, ensuring a seamless and efficient transition onto our system.You will serve as the key point of contact for our brands and retailers, providing...


  • Tel Aviv-Yafo, Israel beBeeCustomer Full time

    Customer Success Professional    As a key member of our growth-stage organization, you will be responsible for guiding our customers through their journey from onboarding to value realization and renewal. You will act as the primary point of contact, ensuring customer satisfaction and retention.    Develop strong relationships with customers through...


  • Tel Aviv-Yafo, Israel beBeeMarketing Full time

    About our roleWe are seeking a Marketing Manager to help us accelerate our presence in Israel - one of our key growth markets. You will be part of a small, results-oriented team on the ground and lead the development and execution of marketing programs in the region.Job Description:This role will involve driving awareness and pipeline in our start-up,...

  • Senior Bid Manager

    6 days ago


    Tel Aviv-Yafo, Israel beBeeProposal Full time

    Job Description:We are seeking a talented Proposal Development Specialist to join our team. In this role, you will be responsible for coordinating and developing content for public sector RFx responses and proposals. You will manage the submission response, create bid/response plans and schedules, and coordinate internal content reviews with executive...