Help Desk Team Lead
6 hours ago
echnical Support Team Leader – Leading Organization in Petah Tikva
An exciting opportunity to lead a professional technical support team in a large, well-established organization
What's the role about?
Managing and leading a technical support team
Ensuring service targets are met and improving user experience
Analyzing performance reports, identifying trends, and driving process improvements
Collaborating closely with various internal interfaces across the organization
Requirements:
Proven experience managing a service or technical support team
Strong analytical skills and full command of Excel
Technical understanding, strategic thinking, and sound decision-making ability
Excellent communication skills and a proactive, "can-do" attitude
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